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The Customer Success Manager will create and nurture relationships with customers, helping them to achieve their goals using Validity's solutions. Responsibilities include managing a designated book of business, conducting client meetings, and providing ongoing support and guidance to enhance customer retention and satisfaction.
The Product Data Scientist will develop and implement data models to enhance email campaign performance and deliverability. Responsibilities include building analysis pipelines, developing end-to-end solutions, collaborating across teams, ensuring compliance with regulations, and creating data-driven insights for product improvements.
The Customer Onboarding Specialist at Validity is responsible for onboarding new clients, training them on product usage, troubleshooting issues, and enhancing their overall experience. They will communicate effectively, follow onboarding procedures, and collaborate with various teams to improve customer success.
The Customer Support Representative will help customers with inquiries through email, phone, and chat. Responsibilities include managing support requests, educating users about products, troubleshooting issues, and maintaining high customer satisfaction ratings. The role involves learning about Validity products and providing accurate feedback.
The Sales Engineer will partner with Sales teams to guide customers through the sales cycle, demonstrating the value of Validity's solutions. Responsibilities include product demonstrations, staying informed about the competitive landscape, and collaborating with Sales Enablement and Product teams to enhance customer satisfaction and outcomes.
Seeking a Full Stack WordPress Developer to maintain and evolve websites, create seamless user experiences, and collaborate with various teams. Responsibilities include optimizing site speed, maintaining security, implementing web elements, and managing website architecture. Requires 5 years of WordPress development experience, in-depth knowledge of front-end technologies, and a bachelor's or master's degree in a related field. Preferred experience in digital marketing and GA4.