Jobs at Valence Surface Technologies

Prepares accurate service quotes, cost estimates, bids, and invoices by evaluating labor, materials, processing, and turnaround requirements. Collaborates with operations, engineering, production, and accounting to validate pricing, maintain cost models, resolve billing inquiries, and ensure accurate documentation and confidentiality.

Process incoming orders, respond to customer calls and emails regarding order status, coordinate resolutions with internal departments, prepare customs paperwork for international shipments, track in-house orders, and maintain inventories within a busy customer service department.

Manages customer accounts and aerospace manufacturing programs by coordinating operations, shipping, quality, finance, planning, scheduling, and customer communications. Tracks order status and completion dates, resolves holds and delays, coordinates expedited orders and truck routes, ensures required engineering documentation is available, and maintains customer data in the MRP system. The role supports on-time delivery of conforming parts and escalates issues across departments and site leadership.

Leads brand strategy, marketing programs, communications, events, digital presence, social media, website activities, SEO, customer experience initiatives, budgets, and marketing analytics. Partners with executive leadership, sales operations, IT, HR, agencies, vendors, and industry stakeholders. Produces internal and external communications, manages campaigns and marketing tools, analyzes market trends, and monitors performance metrics. Requires at least three years of progressively responsible marketing and communications experience, strong written and verbal communication, and proficiency with common business software.

Processes invoices, performs three-way matching, resolves payment discrepancies, maintains vendor records, reconciles statements, monitors GRNI data, supports payment runs, and maintains accurate business records. Collaborates with Purchasing, company sites, vendors, and accounting team members to ensure timely accounts payable processing and provides backup coverage when needed.

Administers HR programs and policies across multiple sites, including recruiting, onboarding, employee relations, investigations, benefits, payroll timekeeping, HRIS records, compliance, personnel files, and employee engagement. Partners with site leadership, supervisors, and EH&S on workforce and safety initiatives. Provides HR reports and analysis, supports decision-making, and travels to other sites or regions as business needs require.

Leads the company’s internal audit function, risk-based audit planning, internal controls, SOX readiness, process documentation, remediation, and post-acquisition integration. Partners with leaders, auditors, lenders, and insurers to strengthen controls and improve processes. Establishes KPIs and control metrics, presents findings to the CFO and Audit Committee, and builds an internal audit team. The role requires periodic travel to company facilities.

Process incoming orders, respond to customer calls and emails about order status, coordinate issue resolution across departments, prepare customs paperwork, track in-house orders, maintain inventories, and support customer service operations.

Manage customer and vendor accounting, monthly financial reporting and close activities, accounts payable, purchase orders, checks, journal entries, account reconciliations, bank analysis, invoice verification, transaction records, and year-end audit coordination. Improve departmental procedures while maintaining accuracy and collaborate with an external accounting firm to support timely financial operations.

Manage full-cycle accounts receivable including invoicing, cash application, reconciliations, and collections. Process customer billing across two Lawrence locations using Oracle, resolve billing discrepancies, handle account inquiries and phone communications, maintain electronic and physical records, perform data entry, and provide general administrative support.