Essential Functions Statement(s)
- Review customer Purchase Orders and related documents.
- Communicate with customers and other departments to resolve any incoming order issues.
- Respond to incoming phone calls and emails from customers looking for job order status.
- Able to locate and understand relevant Quality system documentation in the computer system.
- Coordinate with other Valence departments as necessary to answer and resolve customer inquiries and problems.
- Understand and follow company procedures by correctly filling out checklists and notification of superiors for all other paperwork problems.
- Order enters customer jobs and releases to appropriate department.
- Competently process paperwork with little or no supervision.
- Maintain a clean, safe work environment.
- Demonstrates a “High degree of Craftsmanship” which qualifies them to review and enter unusually difficult work competently.
- The employee is expected to possess a degree of “teamwork attitude” exhibited as a “can do demeanor” and flexibility such as a willingness to work overtime, etc.
- Requires frequent sitting
- Sense of sound and sight
Other duties as assigned
Full Time
First Shift
Monday-Friday
$20.00-22.00 Per Hour
This position requires access to knowledge and technical data regulated by the International Traffic in Arms Regulations (ITAR). Valence Surface Technologies is required to verify that applicants meet ITAR requirements prior to employment for this role.
Equal Opportunity EmployerThis employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Skills Required
- Must meet International Traffic in Arms Regulations (ITAR) requirements to access regulated technical data.
What We Do
From the smallest part to a large aerostructure assembly, Valence is your one-stop-shop in the supply chain for metal finishing. With 8 centers of excellence strategically located across North America, Valence serves the global supply chain with the most comprehensive set of, processing capabilities and approvals for high-value, mission-critical parts. We hold over 3,000 approvals, including Boeing, Airbus, Gulfstream, Spirit, Sikorsky and many more, we support all primes and programs. Our breadth of services include non-destructive testing, shot peening, all forms of chemical processing (anodize, chem-film, passivate and plate), paint, sub-assembly and custom solutions to fit your need. Valence services over 3,500 customers around the country and the world, and delivers 1.1+ million parts a month.
