Jobs at UniUni

As an Operations Assistant, you will handle receiving and dispatching products, manage returns, schedule deliveries, communicate with departments and customers, and assist in reporting.

Assists in receiving, dispatching, and stocking products, coordinates shipments, responds to inquiries, and ensures safe work practices. Duties include weekly reporting and communication between departments.

Handle inbound receiving, returns, inspection, stocking, and cycle counts. Coordinate pickups and delivery drivers, respond to customer inquiries, collect report data, and promote safe work practices. Perform weekly reports and other assigned duties.

Support daily last-mile dispatch operations: coordinate DSPs and drivers, prepare and launch morning routes, assign redeliveries, correct addresses, handle exception packages, and maintain real-time communication and reporting to ensure timely deliveries and operational accuracy.

The Operations Assistant will handle inbound products, coordinate shipments, communicate with departments, respond to inquiries, encourage safe practices, and assist with reporting.

Support daily last-mile dispatch and DSP/driver operations: prepare and release routes, monitor driver performance and exceptions, assign redeliveries, correct addresses, liaise with warehouse and DSPs, and produce dispatch/exception reports to improve efficiency.

Manage and monitor last-mile delivery performance, respond to client inquiries and service tickets, handle exceptions and disputes, collaborate with internal teams, analyze data to identify issues and drive process improvements, and support cross-time-zone communication and peak-season overtime.

The Operations Assistant will support logistics by handling inbound products, coordinating shipments, resolving client inquiries, and conducting cycle counts while communicating effectively within the team.

Lead regional business development across SEA (focus Vietnam/Singapore) to grow US-bound cross-border e-commerce parcel volume. Manage full sales cycle, leverage existing seller networks to meet volume targets, design tailored first-leg+last-mile solutions, coordinate pricing and onboarding, and report market intelligence to inform strategy.

The Operations Assistant handles receiving, dispatching, and inspecting shipments, communicates with departments and resolves customer inquiries, and manages inventory counts and reporting.

Perform inbound and returns processing, inspect and stock products, coordinate pickups and delivery drivers, assist with cycle counts and reporting, respond to customer inquiries, and support safe work practices.

Support daily warehouse and last-mile operations by receiving, inspecting, stocking, and dispatching inbound products; process returns; coordinate pickups and driver schedules; respond to customer inquiries; perform cycle counts, update weekly reports, and assist with data collection and other assigned tasks.

The Operations Assistant will handle inbound products, coordinate shipments, respond to inquiries, and assist in data collection and reporting.

Own and grow UniUni's Indian e-commerce vertical in the US by building relationships with Indian brands, sellers, and overseas warehouses; manage a pipeline across Amazon, Walmart, TikTok Shop, and Shopify; partner with fulfillment platforms; run consultative sales; represent UniUni at industry events; and relay client feedback to operations and product teams.

Manage operational quality for key accounts by maintaining client communication, monitoring performance metrics, resolving service issues, enforcing contract quality requirements, coordinating rewards/penalties, collaborating with internal teams, and producing data-driven quality reports and insights.

Lead Southeast Asia sales to grow US-bound cross-border e‑commerce parcel volumes. Own full sales cycle, leverage existing seller networks to ramp volumes in 3–6 months, design pricing and tailored first‑leg + last‑mile solutions, report market intelligence, and build regional brand and client relationships to hit volume and revenue targets.

Support the Operations Manager in team development, manage drivers, plan delivery routes, resolve issues with packages, and monitor delivery KPIs.

The Operations Assistant coordinates daily logistics operations, including driver management, dispatch execution, redelivery assignments, address corrections, and exception handling to ensure efficient last-mile delivery services.

This role involves managing daily dispatch operations, coordinating with drivers and DSPs, monitoring performance, handling exceptions, and ensuring communication across teams in a fast-paced logistics environment.

Support warehouse operations including receiving, returns processing, inventory cycle counts, dispatch coordination with drivers, paperwork and reporting, customer inquiry resolution, and promoting safe work practices.