Jobs at United Ground Express

Supervise airport hub services personnel and daily station assignments while ensuring safety, quality, regulatory, and customer-service standards. Coach and train employees, maintain staffing coverage, manage employee relations, handle incidents and injuries, and support efficient operations during high-volume or irregular conditions. The role requires flexible availability across a 24/7 operation, physical ability to lift up to 70 pounds, outdoor work in varying weather, and a valid driver’s license.

Provides HR business partnership support across multiple workgroups, overseeing onboarding, employee relations, investigations, performance management, labor relations, accommodations, compliance, and workforce initiatives. Partners with leaders on recruitment, retention, development, change management, disciplinary actions, and location startups. Requires 5–8 years of HR experience, strong knowledge of employment laws and investigations, and up to 20% travel in the Newark area.

Supervise the Denver Hub dependability program: track and analyze attendance data, conduct investigations and grievance hearings, recommend discipline per CBA and policies, collaborate with Union, HR, Payroll and leaders to reduce absence costs, and serve as operational supervisor when needed.

Provides HR business partnership to corporate workgroups, managing employee relations, investigations, performance management, accommodations, labor relations support, compliance matters, conflict resolution, and change initiatives. Partners with leaders on recruitment, retention, development, discipline, and organizational changes. Supports new-location launches and cross-functional HR projects. Requires strong judgment, communication, confidentiality, organization, and knowledge of FMLA, ADA, EEO, employment laws, and employee relations. Travel up to 20% may be required.

Develop and maintain pricing and financial models, analyze labor and operations inputs, evaluate contract and station profitability, perform scenario and sensitivity analyses, support RFP and contract renewals, partner cross-functionally, build standardized tools and reports, and present executive-level recommendations to improve profitability and efficiency.