Jobs at United Ground Express

Supervise Passenger Assistance operations at EWR including wheelchair services, baggage help, queue/security duties, staffing, training, incident documentation, and customer service performance.

Provide HR business partner support for a large unionized frontline and management workforce: assist employee relations and investigations, facilitate onboarding and new-hire orientation, maintain confidential employee records, administer I-9/E-Verify and ADP HRIS updates, support leave and disciplinary processes, analyze HR metrics, and support local training and compliance reporting.

Supervise and coach ground station personnel to ensure safety, compliance, staffing, and excellent customer service at Newark Liberty Airport. Manage scheduling, training, incident reporting, and day-to-day cabin services operations in a fast-paced, 24/7 environment.

Support the candidate journey by conducting phone screens, scheduling and coordinating interviews, managing candidate communications and records, handling background checks and onboarding paperwork, supporting job fairs and onsite activities, assisting recruiters and hiring managers, and performing administrative and reporting tasks. Role requires travel up to 3080% of the time.

Supervise and coach United Ground Express station personnel to ensure safe, efficient hub operations and excellent customer service. Manage staffing, training, incident reporting, and daily assignments while maintaining regulatory and company standards. Support a positive work environment, handle high-volume periods calmly, and perform physical tasks as needed.