Associate Human Resources Business Partner, Hub Services

Posted 7 Days Ago
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Denver, CO, USA
In-Office
Mid level
Logistics • Professional Services • Transportation • Travel
The Role
Supports the Hub HR Business Partner with employee relations, investigations, onboarding, HR inquiries, records administration, leave management, union workforce support, compliance reporting, and HRIS updates. Facilitates orientations and training, processes I-9 verification through E-Verify, maintains confidential files, analyzes HR metrics, and assists with workplace accommodations and occupational injury processes. This is an onsite role at Denver International Airport supporting unionized frontline and management employees.
Summary Generated by Built In
Job Summary & Responsibilities

What to Expect:

The Associate Human Resources Business Partner- Hub Services will report to and work alongside the Hub HR Business Partner. They will be responsible for collaborating with business leaders and employees by providing expert HR guidance and supporting employee relations. They will also support data entry, maintain, and process HR documentation, and strengthen compliance reporting. The position will support a large number of unionized frontline and management employees at an assigned location.


How you will make an impact:

Employee Relations/Onboarding

  • Assists HRBP with investigations, attending meetings, taking notes, and at times taking the lead on low-risk cases.
  • Serves as a corporate liaison in providing general support, general information, and assists in responding to inquiries about the company policies, leaves of absence, and unemployment claims.
  • Provides HR support to internal customers and colleagues in a friendly, efficient, accurate, and professional manner.
  • Responsible for the facilitation of New Hire Orientation.
  • Partners with HR Business Partner in people matters to gain a deeper understanding of the business.
  • Other duties as assigned to support HR objectives through initiatives and special projects.

Employee Records

  • Maintains sensitive or confidential HR files.
  • Support the management for leave of absence requests, disciplinary action plans, and occupational injury reports.
  • Maintains accurate union employee seniority dates to support frontline employee inquires.
  • Works collaboratively with other departments as it relates to shared processes not limited to job abandonments, occupational injuries, conducting Reasonable Accommodation Process for employees who may require transitional duties.
  • Assists HRBP with the facilitation of training classes held locally.

 System Administration

  • Processes I-9 Verification in E- Verify
  • Manages and responds to all HR inquires in-person, via email, and by phone.
  • Responsible for the administration of ADP (HRIS) & other computer system changes and/or updates.
  • Assist in analyzing HR metrics and data to identify trends and areas for improvement.

What you will bring:

Required Experience, Qualifications & Skills

  • 3+ years of HR experience or relevant experience with a bachelor’s or other relevant degree.
  • Associate degree in Human Resources, Organizational Development, Business Administration, and/or relative experience 
  • Excellent verbal and written communications skills.
  • Technical proficiency and/or expertise with Microsoft Office (excel, Word, PowerPoint, Team, etc.), Adobe Creative Suite, etc.
  • Practical understanding of HR policies, procedures, and employment laws.
  • Must be detail oriented with a strong work ethic and be able to maintain confidentiality in daily operations.
  • Some experience with employee investigations and managing employee relation concerns.
  • Excellent analytical and problem-solving skills.
  • Ability to multi-task.
  • Team player and willingness to learn.
  • Some travel (depending on business need).
  • Not a remote position, on site at DEN airport

 Preferred Experience

  • Familiar with CBA language and interpretation while supporting a larger, diverse unionized workforce.
  • Knowledge of various types of leave of absences, such as FMLA, military, VESSA, and experience with administration and tracking of leaves of absences
  • Familiar with responding to unemployment claims.
  • Airline experience

Note: For internal UGE candidates (current UGE Employees), please be sure to attach the Internal Candidate Eligibility Form, filled out by your direct supervisor, to your application. The form can be found on the UGE Talent Acquisition SharePoint Page or by clicking here:  Internal_Candidate_Eligibility_Form.2024


Total Rewards:

Salary will be competitive and commensurate with experience.

As a UGE employee you’ll receive the following: 

  • Flight privileges: Our employees and their families can fly anywhere in the world on stand-by across United Airlines’ amazing global network.  
  • Discount Program: 20% off for flight tickets with United Airlines.  
  • Vacation, Sick Time, and Floating Holidays. 
  • Access to Medical Plan Options including PPO, Dental, Vision, Personal Accident, and Life Insurance.  
  • Flexible Spending Accounts, Long Term Disability.  
  • 401(k). 
  • Paid Training.
  • Paid parking or transportation assistance. 
  • Participation in the UGE annual incentive plan. 

ADA Specifications

  • Ability to communicate and interact with others in the English language, both oral and written.

  • Requires ability to use computers and other office equipment.
  • Requires ability to sit, stand and walk for extended periods of time.
  • Repetitive motions that may include the wrists, hands, and/or fingers.
  • Ability to pass all pre-screening clearances applicable to position qualifications.

UGE is an Equal Opportunity Employer – Minorities/Women/Veterans/Disabled/LGBTQ

United Ground Express, as an equal opportunity employer, makes hiring decisions based on business needs and the best-qualified candidates available and does not discriminate in its employment decisions on the basis of any protected category. 



Denver International Airport

Skills Required

  • 3+ years of human resources experience or relevant experience with a bachelor's degree or other relevant degree
  • Associate degree in Human Resources, Organizational Development, Business Administration, or related experience
  • Excellent verbal and written communication skills
  • Technical proficiency with Microsoft Office, including Excel, Word, PowerPoint, and Teams
  • Proficiency with Adobe Creative Suite
  • Practical understanding of HR policies, procedures, and employment laws
  • Ability to maintain confidentiality and demonstrate strong attention to detail and work ethic
  • Experience with employee investigations and employee relations concerns
  • Excellent analytical and problem-solving skills
  • Ability to multitask and work effectively as part of a team
  • Willingness to learn
  • Some travel depending on business needs
  • Familiarity with collective bargaining agreement language and interpretation
  • Knowledge of leave types including FMLA, military leave, and VESSA, including leave administration and tracking
  • Experience responding to unemployment claims
  • Airline industry experience
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The Company
7,500 Employees
Year Founded: 2015

What We Do

United Ground Express (UGE) is a wholly owned subsidiary of United Airlines that provides airport ground-handling services across more than 60 line stations and multiple hubs. UGE delivers ramp operations, passenger services, baggage handling, aircraft appearance and ground support for United and partner carriers, prioritizing safety, reliability and customer service while offering career growth and operational support at airports nationwide.

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