Jobs at Union Home Mortgage Corp.

Administers third-party origination partner operations, including onboarding, approvals, renewals, deactivations, contact-list maintenance, rate-sheet distribution, web updates, training coordination, bulletins, and expedited reporting. Supports mortgage-industry partners and works closely with TPO leadership while managing multiple deadlines and maintaining accurate records.

Execute monthly, quarterly, and semi-annual internal audits to verify corrective actions are effective. Identify deficiencies, collaborate on remediation, and develop expertise across the full audit lifecycle. Support projects assessing and monitoring risks related to mortgage loan origination and servicing. The role requires strong analytical ability, attention to detail, organization, judgment, teamwork, and deadline management.

Assists the QA testing team with reviewing requirements, developing and executing end-to-end test cases, validating results, documenting and reporting defects, verifying fixes, troubleshooting issues, and collaborating with QA, project management, business analysis, and application development teams.

Evaluates internal controls, researches regulatory requirements, documents business processes, performs audit testing, identifies risks, communicates findings, drafts audit reports, and follows up on corrective actions. The role collaborates with subject matter experts and business units to strengthen risk management and compliance practices.

Supports collections and loss mitigation by contacting borrowers, arranging payments, reviewing applications and financial documents, determining eligibility for foreclosure-prevention options, preparing compliant disclosures, coordinating short sales and deeds-in-lieu, and monitoring investor and regulatory guidelines. The role requires accurate data entry, borrower communication, underwriting judgment, and knowledge of foreclosure, bankruptcy, title, and loan modification processes.

Produces multimedia marketing content across photography, video, animation, motion graphics, editing, and design. Owns video production from planning and shooting through editing and delivery for social media, digital campaigns, events, YouTube, and internal projects. Ensures content follows brand standards, collaborates with marketing and other departments, manages media files, meets deadlines, and travels to company branches for media capture.

Own and deliver customer experience initiatives across the mortgage journey. Translate customer insights into product features, maintain backlog and user stories, collaborate with UX, engineering, and operations, track KPIs (CSAT, NPS, adoption), and drive agile product delivery and stakeholder communication.

Provide Tier 2 application and user support for Third-Party Originations (TPO) channels, troubleshoot system/workflow issues, coordinate fixes with IT and vendors, support implementations and releases, perform system administration, monitor application health, document processes, and train internal and external users to ensure efficient loan manufacturing and strong service levels.

Analyze and deconstruct business processes, identify opportunities for simplification and automation, and use AI tools to research, prototype, and develop potential solutions. Collaborate with business users, UI/UX designers, AI software engineers, and product professionals. Gather feedback, iterate on solutions, participate in source-control and pull-request processes, and communicate recommendations and measurable outcomes.

Software engineering intern who designs, develops, tests, maintains, and troubleshoots applications, APIs, integrations, services, and data solutions. Uses AI-assisted tools for implementation, testing, documentation, debugging, and refactoring while critically validating generated code. Participates in Agile ceremonies, source control, pull requests, peer reviews, CI/CD, and cross-functional collaboration with product, design, QA, and engineering teams.

The UX/UI Design Intern collaborates with product owners, engineers, stakeholders, and users to understand workflows and needs, then creates user flows, interaction models, screen designs, and interactive prototypes. Responsibilities include simplifying complex processes, conducting iterative design, applying accessibility and responsive design principles, contributing to design systems, and presenting prototypes. The intern participates in a 40-hour, three-month summer program based at headquarters in Strongsville, Ohio.

Documentation Specialist Interns collaborate with managers and subject-matter experts to create, edit, format, audit, and maintain internal training manuals, policies, procedures, guides, checklists, bulletins, and memorandums. They ensure document accuracy, branding, copyright compliance, version control, retention, and distribution. The role also involves participating in training and publications meetings while applying strong grammar, editing, organization, communication, and Microsoft Word skills.

Supports business systems analysis by evaluating user needs, documenting system requirements, coordinating reviews, developing test coverage, executing test cases, reporting results, and verifying defect fixes. Serves as a liaison between IT professionals and business users while helping improve organizational processes through technology. The internship is a paid, full-time, three-month summer program based at headquarters in Strongsville, Ohio.

Supports the training team by administering the learning management system, managing user accounts and course catalogs, troubleshooting helpdesk tickets, creating instructional content, publishing and auditing courses, editing SharePoint pages, demonstrating the LMS, and generating training usage reports and analytics. The intern also analyzes loan documents, evaluates eLearning tools, participates in projects and meetings, and develops knowledge of instructional design and mortgage industry processes.

Supports IT infrastructure through cloud, network, system administration, remote office connectivity, incident escalation, and service-level monitoring. The intern receives mentoring while assisting with AWS, Cisco Meraki, Office 365, Windows systems, LAN/WLAN/WAN connectivity, and process improvement. This is a 40-hour-per-week, three-month summer internship based at the company headquarters in Strongsville, Ohio.

Supports the company charitable foundation, corporate giving programs, volunteer initiatives, and community events. Responsibilities include coordinating service-day logistics, researching volunteer opportunities, planning fundraisers and donation drives, preparing donor and nonprofit correspondence, researching community organizations and CSR trends, and creating social media, internal communications, newsletters, and press releases. The internship provides experience in grantmaking, corporate social responsibility, event planning, nonprofit partnerships, and communications.

Analyze business strategies to support revenue growth, expense management, and risk mitigation. Extract, manipulate, and visualize data across platforms; collaborate with business partners; and present findings and recommendations to leadership and stakeholders. The intern will complete individual and group projects during a three-month, 40-hour-per-week summer internship based at headquarters in Strongsville, Ohio.

Supports technical solution analysts with implementing, configuring, maintaining, and troubleshooting third-party applications. Assists with requirements development, project planning, stakeholder communication, prioritization, documentation, and vendor partnerships. The intern helps align business needs with technology solutions, manages project tasks and deadlines, and learns systems and integrations supporting loan production.

Supports Infrastructure IT partner services, including provisioning, deployment, maintenance, upgrades, and decommissioning of laptops and peripherals. Assists with hardware and software request fulfillment, asset and inventory tracking, remote equipment control, incident troubleshooting, service-level compliance, process improvements, and end-user computing upgrades. Collaborates with system administrators, engineers, and colleagues while managing multiple tasks and priorities.

Supports the creation, enhancement, and maintenance of custom business reports and data models. Extracts, manipulates, and visualizes data using multiple platforms; collaborates with business partners to identify reporting and efficiency opportunities; and presents findings and recommendations to leadership. The intern also completes a special project during the three-month summer internship.