Jobs at Union Home Mortgage Corp.

Evaluates internal controls, researches regulatory requirements, documents business processes, performs audit testing, identifies risks, communicates findings, drafts audit reports, and follows up on corrective actions. The role collaborates with subject matter experts and business units to strengthen risk management and compliance practices.

Supports collections and loss mitigation by contacting borrowers, arranging payments, reviewing applications and financial documents, determining eligibility for foreclosure-prevention options, preparing compliant disclosures, coordinating short sales and deeds-in-lieu, and monitoring investor and regulatory guidelines. The role requires accurate data entry, borrower communication, underwriting judgment, and knowledge of foreclosure, bankruptcy, title, and loan modification processes.

Produces multimedia marketing content across photography, video, animation, motion graphics, editing, and design. Owns video production from planning and shooting through editing and delivery for social media, digital campaigns, events, YouTube, and internal projects. Ensures content follows brand standards, collaborates with marketing and other departments, manages media files, meets deadlines, and travels to company branches for media capture.

Reviews loan files and title documentation for accuracy, establishes escrow accounts, verifies wiring instructions and employment, and delivers Initial Closing Disclosures to borrowers within required timelines. Processes FHA, VA, RD, and conventional loans while completing 16 to 20 disclosures daily. The role requires strong organization, attention to detail, multitasking, time management, and urgency. It is part of a training program leading to a Final Closer position.

Gather and submit condominium project documentation, order and follow up on secondary condo docs and appraisal revisions, upload revised appraisals to Mercury portal, and assist processors and help-desk ticket responses to ensure compliance with agency and UHM guidelines.

Manage a 70-100 loan pipeline for West Coast partners by gathering and validating loan documentation, performing data entry and indexing, ordering verifications, monitoring UDN, and coordinating with brokers, underwriters, closers, and internal partners to ensure compliant mortgage origination per regulations.

Own and deliver customer experience initiatives across the mortgage journey. Translate customer insights into product features, maintain backlog and user stories, collaborate with UX, engineering, and operations, track KPIs (CSAT, NPS, adoption), and drive agile product delivery and stakeholder communication.

Provide clerical and office support to the VP of Business Administration and Campus Administrative Coordinator: answer phones, manage filing, photocopying, coordinate meetings and catering, handle campus upkeep and supply ordering for branch locations, develop employee appreciation initiatives, and assist with onboarding new administrative employees.

Manage real estate escrow transactions from pre-closing through recording and disbursement: determine escrow requirements, clear title issues, prepare and review closing documents and disclosures, coordinate with lenders and parties, balance and close escrow accounts, and ensure regulatory compliance.

Provide Tier 2 application and user support for Third-Party Originations (TPO) channels, troubleshoot system/workflow issues, coordinate fixes with IT and vendors, support implementations and releases, perform system administration, monitor application health, document processes, and train internal and external users to ensure efficient loan manufacturing and strong service levels.

Analyze and deconstruct business processes, identify opportunities for simplification and automation, and use AI tools to research, prototype, and develop potential solutions. Collaborate with business users, UI/UX designers, AI software engineers, and product professionals. Gather feedback, iterate on solutions, participate in source-control and pull-request processes, and communicate recommendations and measurable outcomes.

Software engineering intern who designs, develops, tests, maintains, and troubleshoots applications, APIs, integrations, services, and data solutions. Uses AI-assisted tools for implementation, testing, documentation, debugging, and refactoring while critically validating generated code. Participates in Agile ceremonies, source control, pull requests, peer reviews, CI/CD, and cross-functional collaboration with product, design, QA, and engineering teams.

Serves as the company’s senior legal officer, advising executives on commercial transactions, regulatory compliance, employment matters, intellectual property, litigation, and dispute resolution. Negotiates agreements, manages outside counsel, oversees mortgage-related regulatory obligations, leads two direct reports, and builds scalable legal processes. Requires practical judgment, strong communication, decisive execution, and the ability to operate in a fast-paced entrepreneurial environment.

The UX/UI Design Intern collaborates with product owners, engineers, stakeholders, and users to understand workflows and needs, then creates user flows, interaction models, screen designs, and interactive prototypes. Responsibilities include simplifying complex processes, conducting iterative design, applying accessibility and responsive design principles, contributing to design systems, and presenting prototypes. The intern participates in a 40-hour, three-month summer program based at headquarters in Strongsville, Ohio.

Documentation Specialist Interns collaborate with managers and subject-matter experts to create, edit, format, audit, and maintain internal training manuals, policies, procedures, guides, checklists, bulletins, and memorandums. They ensure document accuracy, branding, copyright compliance, version control, retention, and distribution. The role also involves participating in training and publications meetings while applying strong grammar, editing, organization, communication, and Microsoft Word skills.

Supports business systems analysis by evaluating user needs, documenting system requirements, coordinating reviews, developing test coverage, executing test cases, reporting results, and verifying defect fixes. Serves as a liaison between IT professionals and business users while helping improve organizational processes through technology. The internship is a paid, full-time, three-month summer program based at headquarters in Strongsville, Ohio.

Supports IT project delivery by gathering and documenting business and technical requirements, coordinating communication between IT and business users, facilitating cross-functional problem solving, assisting with project planning and risk assessment, monitoring execution, coordinating meetings, tracking action items, and documenting decisions. The internship is a paid, full-time, three-month summer program based at Union Home Mortgage headquarters in Strongsville, Ohio.

Supports the training team by administering the learning management system, managing user accounts and course catalogs, troubleshooting helpdesk tickets, creating instructional content, publishing and auditing courses, editing SharePoint pages, demonstrating the LMS, and generating training usage reports and analytics. The intern also analyzes loan documents, evaluates eLearning tools, participates in projects and meetings, and develops knowledge of instructional design and mortgage industry processes.

The IT Security Intern assists with vulnerability assessment, testing, risk analysis, incident investigation, change management, and request fulfillment. Responsibilities include monitoring suspicious traffic and SIEM alerts, documenting findings, supporting security event resolution, assisting with vulnerability mitigation, and improving security awareness through training. The intern works under IT security staff supervision and participates in interdepartmental projects while developing practical cybersecurity experience.

Supports IT infrastructure through cloud, network, system administration, remote office connectivity, incident escalation, and service-level monitoring. The intern receives mentoring while assisting with AWS, Cisco Meraki, Office 365, Windows systems, LAN/WLAN/WAN connectivity, and process improvement. This is a 40-hour-per-week, three-month summer internship based at the company headquarters in Strongsville, Ohio.