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Artificial Intelligence • Consumer Web • Edtech • Enterprise Web • HR Tech • Social Impact • Generative AI
Sell Udemy Business to large enterprises (5,000+ employees): prospect, qualify, and close new accounts; land-and-expand existing customers; build strategic sales plans; lead complex negotiations and contract execution; coordinate cross-functional teams for customer success, retention and expansion; meet and exceed sales targets while tracking market and competitor insights.
Artificial Intelligence • Consumer Web • Edtech • Enterprise Web • HR Tech • Social Impact • Generative AI
Provide front-line global IT support for ~2500 systems (primarily macOS), troubleshoot hardware/software/network issues, manage hardware asset lifecycle, administer SaaS tools, support AV and video conferencing, run onboarding/new-hire IT training, create knowledge content, and escalate to systems/network teams as needed.
Artificial Intelligence • Consumer Web • Edtech • Enterprise Web • HR Tech • Social Impact • Generative AI
Build and deploy AI-powered solutions for enterprise and campus customers. Scope environments, prototype agentic AI applications, design secure multi-tenant and hybrid architectures, and harden successful prototypes into production. Own identity, encryption, networking, CI/CD, observability, and production support within customer environments. Collaborate with product, AI, data, and program teams to standardize repeatable solutions. The role is highly customer-facing and requires regular domestic and occasional international travel.
