Teams at Coursera + Udemy

Leads digital merchandising strategy across consumer discovery and purchasing surfaces. Develops merchandising capabilities, runs A/B experiments, analyzes learner behavior and marketplace trends, and optimizes engagement, conversion, retention, and revenue. Partners with Product, Engineering, Design, Marketing, Analytics, and Content teams to improve curation, personalization, recommendations, cross-sell, and upsell. Establishes scalable merchandising practices, operating models, and measurement frameworks across Coursera and Udemy.

Analyzes educational content, learner, operational, and financial data to develop KPIs, uncover trends, resolve data challenges, and guide portfolio strategy. Partners with finance, content strategy, revenue operations, data science, and data engineering teams. Builds executive presentations, uses generative AI to improve reporting, and manages multiple analytical initiatives supporting content performance, learner engagement, and company objectives.

Chief of Staff to the Chief Content Officer, responsible for translating company strategy into operating systems, driving planning and governance, overseeing strategic projects, enabling cross-functional alignment, supporting executive decision-making, leading engagement and communications initiatives, and improving organizational performance across the Content organization.