Jobs at Uber Freight

Lead product vision, strategy, roadmap, and execution for AI-first logistics and optimization solutions. Translate user and business needs into requirements, leverage AI in research and development, and collaborate with engineers, designers, data scientists, and researchers. Drive innovative products that improve freight delivery, operational efficiency, and customer insights while communicating tradeoffs and results to executives, partners, customers, and internal teams.

Lead and scale talent acquisition for the Operations business by managing recruiters, partnering with executives on workforce planning, optimizing recruiting workflows and ATS processes, improving candidate experience, and using hiring analytics to drive strategy and hiring outcomes. The role requires recruiting leadership experience and knowledge of transportation and logistics operations.

Lead product vision, strategy, roadmap, and execution for AI-first logistics and optimization solutions. Translate customer needs into requirements, leverage AI across research and development, and collaborate with engineers, designers, data scientists, and researchers. Drive innovative products, including AI platforms, optimization models, and LLM-powered experiences, while communicating tradeoffs and results to executives, partners, customers, and users.

Provides real-time intermodal spot pricing for enterprise, mid-market, and SMB customers. Reviews RFP pricing, supports bid strategy, guides coverage for awarded volume, monitors freight market conditions, and develops customer relationships. Uses pricing tools, databases, and analytics to optimize win rates, profitability, and growth while collaborating with pricing, operations, and account management teams.

Manages a logistics operations team responsible for spot transportation movements, freight coverage, carrier performance, customer communication, and operational KPIs. Oversees workloads, EDI processes, reporting, carrier negotiations, escalation resolution, process improvement, root cause analysis, and corrective actions. The role is approximately 70% management and 30% production work, focused on timely delivery, cost control, network utilization, customer satisfaction, and operational efficiency.

Supports solution design, requirements gathering, data analysis, and customer onboarding for Uber Freight’s Parcel Transportation Management System. The intern documents business and technical requirements, assists senior Solution Architects, analyzes processes and data, and collaborates with sales, engineering, onboarding, project management, customers, and vendors. The role also includes participating in meetings, strategy sessions, training, and an end-of-summer project presentation.

Prepares revenue and other journal entries under ASC 606, reviews customer contracts, reconciles balance sheet accounts, resolves discrepancies, and supports audits. The role also performs accounting research, analyzes revenue recognition fluctuations, collaborates with Sales, Operations, and Finance, follows accounting policies, and contributes to process improvements, system enhancements, special projects, and ad hoc analyses.

Leads business development and strategic partnerships for Uber Freight’s carrier marketplace and fintech programs. Develops ecosystem strategy, builds and manages partner pipelines, closes and implements partnerships, and optimizes existing relationships. Aligns Sales, Finance, Product, Operations, and other stakeholders around priorities, investments, and measurable ROI. Shapes competitive strategy, influences executive stakeholders through data-driven recommendations, and converts strategic initiatives into practical execution plans.

Manage end-to-end shipment lifecycles using a transportation management system, including load building, tendering, tracking, carrier coordination, appointment scheduling, freight coverage, routing, and exception resolution. Monitor service performance, negotiate rates, analyze transportation trends, resolve invoice discrepancies, maintain customer-specific procedures, communicate with stakeholders, and support user onboarding and training.

Manage customer accounts and approximately 160 monthly shipments, coordinating carrier capacity, pickup and delivery status, tracking updates, appointments, KPIs, service issues, and customer communications. The role supports account onboarding, growth, performance improvement, and operational efficiency while maintaining accurate shipment data in the TMS.

Manage end-to-end freight planning across cross-dock operations, including inbound load building, outbound tendering, FIFO compliance, carrier selection, dock scheduling, and shipment visibility. Analyze performance trends, resolve shipment and transloading issues, prevent bottlenecks, and coordinate with shippers, receivers, facilities, and carriers. Train users on TMS/WMS processes and document standard operating procedures.

Provides customer and carrier support for freight shipments by monitoring delivery performance, updating shipment statuses, scheduling appointments, resolving service issues, managing accessorial information, and maintaining transportation system records. The role communicates daily with customers, carriers, and logistics teams, establishes new users and locations, and helps ensure on-time pickup and delivery. This is a full-time hybrid day-shift position in Rogers, Arkansas.

Manage accurate, timely invoicing and account records for crossborder intermodal customers; handle billing inquiries and disputes; provide weekly reports and escalations; collaborate with internal teams to resolve account issues, support onboarding, and complete special projects.

Coordinates daily freight and shipment execution for a manufacturing customer. Responsibilities include track-and-trace, transportation planning, appointment scheduling, status updates, issue resolution, customer and carrier communication, onboarding users and vendors, and detention tracking. The role is primarily onsite, customer-facing, and requires managing high-volume logistics activities while maintaining on-time performance and resolving service disruptions.

Ten-week TM Operations internship supporting freight logistics through shipment appointment scheduling, tracking and tracing, meetings, and customer and service exposure. Interns will complete a strategic project, analyze data, recommend process improvements, and present findings to executives. The role is full-time and hybrid in Exton, Rogers, Newport, or Chicago, with potential consideration for a post-internship management trainee program.

Leads billing and accounts receivable process optimization across finance, product, engineering, and BPO teams. Responsibilities include workflow mapping, billing architecture, shipper onboarding, EDI/RPA operations, exception management, SOX compliance, audit reporting, metrics development, SOP creation, and escalation handling. The role oversees billing accuracy, supports enterprise platform migrations, resolves disputes, mentors team members, and ensures reliable revenue flows for freight customers.

Supports account managers with customer relationships, inquiries, escalations, account performance monitoring, reporting, shipment and service coordination, and proactive problem-solving. The intern will gain exposure to pricing strategies, market trends, sales growth, and Transportation Management Systems while collaborating with internal teams to support retention and service excellence.

Supports monthly financial operating reviews by consolidating slides, gathering stakeholder commentary, resolving open items, and validating chart data. Assists Sales, Operations, and Finance business partners while learning billing, collections, cash applications, audits, and accounts payable. Contributes to process improvements, system enhancements, special projects, and ad hoc analysis. Participates in internship meetings, seminars, and a capstone project.

Leads strategic customer success and growth across enterprise accounts, owning retention, renewals, expansion, customer satisfaction, financial performance, and team leadership. Builds executive relationships, presents data-driven business reviews, identifies cross-selling opportunities, and partners with Operations and Product to improve logistics solutions. Requires substantial supply chain or logistics experience, people management, P&L ownership, and travel to customer sites up to 50%.

Analyze supply chain and transportation opportunities through statistical analysis, reporting, lane benchmarking, and consolidation savings analysis. Apply quantitative and qualitative methods, including advanced modeling, to optimize customer transportation and distribution networks. Provide analytical support for internal customers and help identify supply chain improvements using Uber Freight data and external sources.