Jobs at Twelve (twelvenyc.com)

Support Account Management with administrative, communication, costing, order tracking, sample logistics, and sales materials. Maintain client databases and pipeline reporting, assist on client calls and on-site events, research market trends, and learn core sales fundamentals while delivering high-touch client service.

Support production and merchandising operations by maintaining trackers and documentation, processing purchase orders, coordinating samples, following up with suppliers, updating critical path milestones, aiding compliance and logistics, and providing client/internal status updates from brief through delivery.

Manage client relationships from brief through production, coordinate internal teams, lead RFPs, identify growth opportunities, nurture new business, and ensure alignment and timely delivery for beauty, fashion, and luxury accounts, with travel across the EU.

Process high-volume AP transactions across US, UK, and France: invoice matching, payments (ACH/wire/check), vendor reconciliations, expense coding, month-end support, audits, and cross-functional issue resolution while maintaining compliance and vendor relationships.

Prepare printer-ready packaging files and perform pre-press checks to ensure color accuracy, resolution, fonts, and brand consistency. Collaborate with Art, Creative, and Development teams, manage version control and file organization, perform minor retouching and color corrections, and meet production deadlines while optimizing files for various print and finishing techniques.

Manage and grow Twelve's Target account by owning sales performance, assortment planning, forecasting, retail execution, promotions, inventory, and cross-functional coordination. Present business reviews, lead RFPs, and ensure retailer compliance to hit revenue, margin, and growth targets.

Serve as the link between Development and Operations to ensure products meet global compliance, quality, and regulatory standards. Develop test plans, manage vendor compliance, assess product and packaging risk, analyze testing failures, maintain testing manuals, advise on labelling and regulatory requirements (e.g., REACH, Prop 65), train junior staff, and coordinate with clients and third-party test houses.

Lead client strategy and account growth in the EU market, act as primary client liaison, coordinate internal teams across creative, development and production, manage RFPs and proposals, cultivate new business opportunities, track financial performance, and ensure timely execution of client briefs.

Manage end-to-end production and order fulfillment across global vendors and 3PLs. Oversee POs, costs, sampling, QA/QC, regulatory compliance (Prop 65, REACH), logistics coordination, and client communication to ensure on-time, high-quality deliveries.

Manage end-to-end project lifecycle for experiential product development, coordinating product developers, account managers, creatives, and production partners. Create project plans, timelines, and budgets; monitor progress; ensure quality control; support client communications and presentations; maintain documentation and status reporting to senior management.