Jobs at Trustpair

Deliver and manage enterprise customer integrations from technical kickoff through testing, go-live, and post-launch support. Configure APIs, native connectors, and file-based integrations; troubleshoot logs, payloads, and API responses; and coordinate data mapping, testing, risks, timelines, and stakeholders. Partner with customer IT, ERP, security teams, system integrators, and Customer Success while supporting SAP and Oracle environments. Train customers, document solutions, manage post-launch care, and improve integration delivery processes.

Manage approximately 45 strategic North American enterprise accounts, developing account plans, expanding deployments, negotiating complex contracts, and driving retention and net revenue retention. Build relationships with CFOs and Finance leaders, lead business reviews, identify upsell opportunities, maintain forecasts and CRM records, and coordinate with Customer Success, Sales, Partnerships, Marketing, and Product. Use MEDDIC/MEDDPICC and business cases to advance expansion opportunities and strengthen customer value.

Manage and grow Trustpair’s EMEA partner ecosystem, including software vendors, systems integrators, and advisory firms. Own partner business plans, joint commercial initiatives, pipeline tracking, and performance metrics. Identify and activate new partners, coordinate co-marketing and sales activities, support agreements and onboarding, and collaborate with Sales, Marketing, Product, Finance, Legal, and Customer Success. The role is based in Paris with hybrid office attendance and regular EMEA travel.

Senior backend engineer role to design, implement, and maintain scalable Ruby on Rails features. Lead architecture, participate across the SDLC, ensure reliability/security of customer-facing services, drive engineering best practices (TDD, code reviews, pair programming), and contribute to technical roadmaps in an Agile, high-growth environment.

Manage B2B content production and distribution across blogs, LinkedIn, YouTube, newsletters, webinars, and websites. Write and edit English-language content, apply SEO and GEO recommendations in WordPress, coordinate contributors, support video and webinar production, repurpose content across channels, and track traffic, engagement, downloads, and lead-generation results. The role also collaborates with marketing, partnerships, design, product marketing, and customer-facing teams, with a focus on English-speaking markets.

Lead backend development on a scalable Ruby on Rails platform: design and implement features, own architecture and releases, support critical customer services, ensure resilience, scalability and security, promote engineering best practices (TDD, code reviews, pair programming), and drive continuous improvement.

Lead two product feature squads reporting to the CTO, drive delivery of the product roadmap, partner with product, set technical vision, hire and mentor engineers, promote quality/security/DevOps practices, define KPIs, and contribute hands-on to code when needed—with focus on LLM-powered AI initiatives.

Own and grow a portfolio of strategic enterprise accounts across EMEA, primarily in France. Develop account plans, build executive relationships, identify upsell and cross-sell opportunities, manage complex negotiations, and drive retention, expansion revenue, and net revenue retention. Collaborate with Customer Success, Sales, Partnerships, Marketing, and Product while maintaining forecasts and account performance metrics.

Freelance Sales Enablement Specialist responsible for assessing and improving sales onboarding, organizing sales resources, creating training programs, supporting managers, and tracking sales readiness. The role will build 30/60/90-day learning paths for Account Executives and Account Managers, develop product and sales methodology training, maintain the sales knowledge base, and document a sustainable handover for Trustpair’s European and US sales teams.

Support Trustpair’s France and Europe event program, including trade shows, customer and partner gatherings, and webinars. Responsibilities include researching opportunities, coordinating organizers and suppliers, preparing event materials, promoting events, briefing the revenue team, tracking leads, collecting feedback, and recommending improvements. The role combines in-person and digital event execution with marketing collaboration and business-results analysis.

Own end-to-end U.S. recruitment for commercial, customer-facing, and other roles. Responsibilities include partnering with hiring managers, defining searches, sourcing passive candidates, conducting assessments, coordinating interviews, supporting offers, maintaining ATS records, tracking recruiting metrics, and improving hiring processes. The role is part-time freelance, based in the New York metro area, and requires strong U.S. talent-market knowledge and experience recruiting in B2B SaaS or technology environments.

Own a portfolio of enterprise SaaS customers, building relationships, leading onboarding, driving product adoption, monitoring account health, reducing churn risk, supporting renewals and expansion, and sharing customer insights internally. The role requires disciplined portfolio management, clear product communication, cross-functional collaboration, and customer success measurement through retention, ARR expansion, NPS, CSAT, and usage metrics.

Generate and qualify enterprise B2B leads across North America through outbound calls, email, LinkedIn, inbound inquiries, partner referrals, and event follow-up. Develop personalized outreach strategies, identify prospect pain points, communicate Trustpair’s value proposition, book qualified sales opportunities, manage outreach sequences, collaborate with Marketing and Sales, and maintain accurate CRM records while meeting territory and monthly targets.

Drive enterprise sales across the UK and Ireland by building pipeline, prospecting, managing complex sales cycles, delivering demonstrations, coordinating technical, legal, and financial stakeholders, and closing contracts. The role requires developing market strategy, building relationships with CFO-office executives, partnering with pre-sales, expanding the company network, and consistently exceeding sales quotas in a remote environment.

Own the full enterprise sales cycle across North America, from prospecting and territory planning through negotiation and close. Build relationships with senior stakeholders, manage complex B2B SaaS opportunities, maintain accurate forecasts, and achieve approximately $1M in new ARR after ramp-up. Collaborate with Pre-Sales, Marketing, Partnerships, and Product while sharing customer and market insights.

Lead pre-sales for strategic North American enterprise deals, owning discovery, demos, POCs, and business cases. Define global pre-sales standards, enable US sales, translate field insights into product and go-to-market improvements, and scale methodology across a small international pre-sales team.

Manage a portfolio of ~55-65 B2B enterprise clients in Paris, lead onboarding, drive product adoption, detect and mitigate churn risk, support renewals and expansion, translate product complexity into business value, maintain CRM hygiene, and represent the voice of the customer across Product, Sales, and Operations.