Jobs at Trustpair

Generate and qualify enterprise B2B leads across North America through outbound calls, email, LinkedIn, inbound inquiries, partner referrals, and event follow-up. Develop personalized outreach strategies, identify prospect pain points, communicate Trustpair’s value proposition, book qualified sales opportunities, manage outreach sequences, collaborate with Marketing and Sales, and maintain accurate CRM records while meeting territory and monthly targets.

Lead Trustpair’s global Fraud Operations function and approximately 30 employees across internal and BPO teams. Own operational strategy, metrics, quality controls, process improvement, automation, AI use cases, and capacity planning. Develop vendor-payment-fraud expertise and translate frontline insights into product and detection-model improvements. Manage external partnerships and collaborate with Product, Engineering, Customer Success, Care, and Sales, while supporting high-stakes client situations.

Lead two product feature squads reporting to the CTO, drive delivery of the product roadmap, partner with product, set technical vision, hire and mentor engineers, promote quality/security/DevOps practices, define KPIs, and contribute hands-on to code when needed—with focus on LLM-powered AI initiatives.

Support the Talent Acquisition Manager in sourcing, screening, and engaging candidates across functions and regions. Manage job postings, conduct outreach and phone screens, coordinate interviews, contribute to employer branding, and track recruitment metrics to improve processes and reporting.

Lead backend development on a scalable Ruby on Rails platform: design and implement features, own architecture and releases, support critical customer services, ensure resilience, scalability and security, promote engineering best practices (TDD, code reviews, pair programming), and drive continuous improvement.

Own accounting for France and US entities: lead monthly closings, manage AP/AR and reconciliations, produce statutory financials, ensure accounting and tax compliance, optimize workflows, integrate subsidiaries, and contribute to an 18–24 month ERP implementation.

Part-time freelance RevOps specialist to manage and troubleshoot CRM and go-to-market tool integrations, maintain CRM data quality and governance, document revenue processes, onboard sales users, and support cross-functional revenue teams across Sales, Marketing, CS and Finance.

Manage a portfolio of ~55-65 B2B enterprise clients in Paris, lead onboarding, drive product adoption, detect and mitigate churn risk, support renewals and expansion, translate product complexity into business value, maintain CRM hygiene, and represent the voice of the customer across Product, Sales, and Operations.

Lead pre-sales for strategic North American enterprise deals, owning discovery, demos, POCs, and business cases. Define global pre-sales standards, enable US sales, translate field insights into product and go-to-market improvements, and scale methodology across a small international pre-sales team.

Senior freelance backend engineer to architect and own large-scale distributed systems and complex asynchronous evaluation workflows. Lead technical strategy, integrate LLM-based insights, improve observability and performance (apps, DBs, infra), mentor engineers, and ensure operational excellence in a high-throughput SaaS platform.

Lead architecture and ownership of Trustpair's fraud detection engine, design scalable distributed systems, drive LLM-based evaluation innovation, mentor engineers, and ensure observability, performance, and operational excellence across production systems.

Senior backend engineer role to design, implement, and maintain scalable Ruby on Rails features. Lead architecture, participate across the SDLC, ensure reliability/security of customer-facing services, drive engineering best practices (TDD, code reviews, pair programming), and contribute to technical roadmaps in an Agile, high-growth environment.

Lead the Collaborate squad product vision and roadmap, identify monetizable upsell opportunities, define feature specs, validate with customers, ensure technical feasibility with Engineering & Data, champion continuous user research, and align GTM teams to drive adoption and revenue.