Teams at Trustpair

Own end-to-end U.S. recruitment for commercial, customer-facing, and other roles. Responsibilities include partnering with hiring managers, defining searches, sourcing passive candidates, conducting assessments, coordinating interviews, supporting offers, maintaining ATS records, tracking recruiting metrics, and improving hiring processes. The role is part-time freelance, based in the New York metro area, and requires strong U.S. talent-market knowledge and experience recruiting in B2B SaaS or technology environments.

Own a portfolio of enterprise SaaS customers, building relationships, leading onboarding, driving product adoption, monitoring account health, reducing churn risk, supporting renewals and expansion, and sharing customer insights internally. The role requires disciplined portfolio management, clear product communication, cross-functional collaboration, and customer success measurement through retention, ARR expansion, NPS, CSAT, and usage metrics.

Generate and qualify enterprise B2B leads across North America through outbound calls, email, LinkedIn, inbound inquiries, partner referrals, and event follow-up. Develop personalized outreach strategies, identify prospect pain points, communicate Trustpair’s value proposition, book qualified sales opportunities, manage outreach sequences, collaborate with Marketing and Sales, and maintain accurate CRM records while meeting territory and monthly targets.