Jobs at Truleo

In-office outbound SDR responsible for high-volume cold calling, email and multi-channel outreach to law enforcement agencies. Generate users, qualify interest, set discovery meetings, maintain HubSpot hygiene, run disciplined cadences, and collaborate with marketing and pre-sales to deliver qualified handoffs.

The Technical Account Manager will act as the key liaison between TRULEO and partner agencies, ensuring successful platform implementation, user training, technical support, and collaboration for product improvement, requiring 75% travel.

Lead post-sale strategy and team to drive onboarding, adoption, renewals, and net revenue retention for public-safety customers. Run renewals, support expansion with Sales, refine customer health scoring, improve onboarding, act as executive sponsor for top accounts, and hire and coach the Customer Success team. Must be hands-on and travel to customer sites.

Full‑stack Senior Software Engineer building customer-facing features across React, Node/TypeScript, and PostgreSQL. Improve AI/ML capabilities and agentic systems, build connectors to third-party data sources, design APIs and data models, run production services (migrations, backfills, feature flags), and work within SOC 2/CJIS-compliant processes to deliver solutions for law‑enforcement investigations.

As a Technical Account Manager at TRULEO, you will support law enforcement agencies by ensuring successful implementation and optimization of our AI platform, providing training, technical support, and collaborating with internal teams.