Jobs at Truleo

Own deployment, support, and operational success of TRULEO connectors and AI agents. Lead customer onboarding, coordinate with customer IT to install and configure agents, troubleshoot networking/authentication/credential issues, monitor connector health, escalate and document engineering issues, optimize deployments, and improve processes and automation to increase uptime and speed time-to-value.

Enterprise sales role owning the western US territory selling Truleo's case intelligence platform to large public safety agencies. Full-cycle quota-carrying responsibility: prospecting, managing multi-quarter, multi-stakeholder sales cycles, coordinating technical demos and security reviews, navigating public sector procurement, maintaining HubSpot pipeline, and representing Truleo at conferences while partnering with customer success for handoffs and expansion.

In-office outbound SDR responsible for high-volume cold calling, email and multi-channel outreach to law enforcement agencies. Generate users, qualify interest, set discovery meetings, maintain HubSpot hygiene, run disciplined cadences, and collaborate with marketing and pre-sales to deliver qualified handoffs.

Lead post-sale strategy and team to drive onboarding, adoption, renewals, and net revenue retention for public-safety customers. Run renewals, support expansion with Sales, refine customer health scoring, improve onboarding, act as executive sponsor for top accounts, and hire and coach the Customer Success team. Must be hands-on and travel to customer sites.