Teams at Truleo

Own deployment, support, and operational success of TRULEO connectors and AI agents. Lead customer onboarding, coordinate with customer IT to install and configure agents, troubleshoot networking/authentication/credential issues, monitor connector health, escalate and document engineering issues, optimize deployments, and improve processes and automation to increase uptime and speed time-to-value.

As a Technical Account Manager at TRULEO, you will support law enforcement agencies by ensuring successful implementation and optimization of our AI platform, providing training, technical support, and collaborating with internal teams.

Full‑stack Senior Software Engineer building customer-facing features across React, Node/TypeScript, and PostgreSQL. Improve AI/ML capabilities and agentic systems, build connectors to third-party data sources, design APIs and data models, run production services (migrations, backfills, feature flags), and work within SOC 2/CJIS-compliant processes to deliver solutions for law‑enforcement investigations.