Jobs at Triple Whale

Manage cross-functional initiatives from planning through rollout and follow-up. Translate strategic priorities into requirements, timelines, owners, dependencies, and execution plans. Coordinate migrations, feature flag changes, pricing and packaging updates, and feature releases. Build project intake, documentation, workflow, and automation processes while tracking risks, commitments, decisions, and outcomes. Communicate progress to stakeholders and leadership, create structure amid ambiguity, and drive projects to completion across technical and business teams.

Leads a five-team Measurement engineering organization of approximately 15 engineers, overseeing technical direction, delivery, reliability, hiring, performance, and organizational scaling. Partners with Product and company leadership to prioritize work, resolve dependencies, and balance business needs with technical quality, data correctness, cost, and scalability. Remains hands-on with architecture, code, debugging, and production issues while advancing AI-assisted engineering workflows and representing the company with major advertising platforms.

Lead customer activation for Moby, translating ecommerce brands’ goals and marketing challenges into practical AI workflows. Coach founders, marketers, agencies, and growth teams on using Moby for paid media, measurement, creative, and planning. Build customer trust, recommend use cases, maintain strategic relationships, identify repeatable activation patterns, create playbooks, and relay feedback to product, design, and engineering.

Own expansion revenue across an assigned EMEA customer portfolio. Identify upsell and cross-sell opportunities through account research, customer discovery, and proactive outreach. Build business cases, conduct demonstrations, manage negotiations and closing, maintain accurate forecasts, and coordinate with Customer Success and specialist teams. Develop relationships with users and senior decision-makers while improving the company’s EMEA expansion sales motion.

Own measurement strategies for large omnichannel brands, including test design, marketing mix modeling, incrementality testing, attribution analysis, and budget recommendations. Translate complex findings into actionable guidance for executives and marketing operators, evaluate channel performance across digital and offline environments, support prospect conversations, and provide customer-informed feedback to Product. The role requires substantial paid media expertise, strong measurement literacy, and experience applying incrementality results to real budget decisions.

Own measurement strategies for large omnichannel brands, including test design, marketing mix modeling, incrementality analysis, attribution interpretation, and budget recommendations. Translate complex findings into actionable guidance for executives and marketing teams, support prospect conversations, identify customer and product gaps, and collaborate with Product, Data Science, and Customer Success. The role requires strong paid media expertise, omnichannel fluency, statistical measurement literacy, and the ability to communicate uncertainty and recommendations clearly.

Own relationships with mid-market ecommerce clients, develop tailored success plans, advise on marketing strategy and product usage, forecast renewals, identify expansion opportunities, manage account risks, lead client meetings, and translate customer feedback into product requirements. The role partners with Sales, Solutions Architects, and Support to drive adoption, retention, revenue growth, and overall customer success.

Lead end-to-end onboarding for mid-market SaaS customers, from discovery and technical configuration through go-live and handoff to Customer Success. Configure tracking, pixels, integrations, and data sources; validate attribution accuracy; onboard customers to Moby AI workflows; deliver training; manage risks and concurrent implementations; and improve onboarding standards, documentation, and processes through cross-functional collaboration.