Teams at Triple Whale

Manage integrations at Triple Whale by defining data requirements, owning API specifications, ensuring data quality, and collaborating across teams for successful launches.

Responsible for the full sales cycle, generating leads, delivering product demos, and collaborating with teams to drive revenue growth in the SaaS sector.

Lead and scale a technical customer support organization for a B2B SaaS product. Own frontline support, support engineering (reproductions, log diving, SQL, API debugging), bug triage, AI-first deflection using LLMs, metrics (response time, TTR, CSAT), knowledge management, and partnership with Product and Engineering. Hire, define operating model, and build global coverage.