Jobs at Trend Micro

Partners with executives and business leaders to evaluate strategic opportunities, investments, and resource allocation. Builds financial models, business cases, ROI analyses, forecasts, and scenario plans across global regions. Leads performance analysis, consolidates regional insights, and translates complex financial data into recommendations for senior stakeholders while supporting annual planning, reporting, and broader FP&A processes.

Architect and build scalable React/Next.js frontend solutions using AI-assisted development workflows. Own performance, accessibility, SEO, analytics tracking, headless WordPress integrations, testing, CI/CD, and release processes. Collaborate with product, design, backend, and marketing teams to improve conversion and user experience. Review code, establish frontend standards, troubleshoot complex issues, and mentor junior engineers.

Drive new customer acquisition and revenue growth across the medium business market. Responsibilities include prospecting, outbound networking, pipeline generation, managing the full sales cycle, negotiating, closing deals, and positioning tailored IT security solutions to address customer needs.

Lead and develop a team of Customer Success Technical Advisors to drive adoption, retention, and ARR growth across a strategic customer portfolio. Own customer health and escalations, translate usage and health data into leadership insights, run enablement initiatives, partner with Sales and Solution Engineering, forecast capacity and hiring, and pilot AI-assisted workflows to improve team effectiveness.

As a Customer Success Technical Advisor, you will ensure strategic technical support for enterprise clients, focusing on outcome-driven management, proactive operations, and operational excellence.

Drive partner recruitment, enablement and development across DACH; build and execute joint GTM and business plans; consult on sales cycles; achieve revenue targets; represent Trend Micro at events and provide partner feedback to internal teams.

Build and operate Trend Micro’s Vision One XDR Workbench using an AI-native engineering approach. Develop expertise in backend, frontend, or DevOps; translate requirements into system specifications; use BDD/TDD and AI tools for implementation, testing, review, and debugging; and validate outcomes through reliability signals and feature usage. Collaborate across engineering disciplines while considering architecture, API contracts, data models, security boundaries, cloud infrastructure, and large-scale service operations.

Own an enterprise intelligence platform end to end, from discovering ambiguous business problems and understanding user workflows through product strategy, UX, prototyping, engineering execution, launch, adoption, and continuous improvement. Collaborate with global stakeholders, UX, Engineering, and AI/Data teams; facilitate decisions, present proposals in English, and measure business outcomes using adoption, feedback, and data insights.

Design, develop, and optimize AI agents and MCP tools using LLMs for natural language understanding, autonomous workflows, and multi-step task execution. Integrate agents with APIs, databases, and knowledge bases; build training, evaluation, and deployment pipelines; and monitor reliability, scalability, and safety. Collaborate with product, data, and software teams to deliver intelligent solutions.

Build and operate cloud security service features using AI technologies. Responsibilities include requirements collaboration, cross-team integration, troubleshooting, full-cycle software development, testing, deployment, operations, and automation of development and release processes. The role also emphasizes cloud-native engineering, networking, web development, DevOps practices, and improving team productivity through AI adoption.

Owns TrendAI’s AI-generated answer visibility measurement program, including baselines, prompt methodology, recurring reporting, citation and competitive analysis, and entity representation. Translates findings into actionable content, PR, social, and messaging recommendations, partners with cross-functional teams to implement them, and evaluates outcomes. Requires enterprise B2B technology experience, AI visibility expertise, marketing analytics, knowledge-graph familiarity, technical fluency, and people-leadership readiness.

Design, develop, and implement cloud security solutions for multi-cloud environments. Build Cloud Account Management, File Security, and XDR for Cloud products; automate security controls, compliance monitoring, and threat detection; develop infrastructure as code; integrate cloud security services; and embed security into cloud-native applications and CI/CD pipelines. Collaborate with architects, DevSecOps teams, and threat researchers to deliver scalable security frameworks.

Supports systems engineering work at TrendAI™, contributing to AI security solutions, collaboration, innovation, and efforts to improve visibility, consolidated security, and risk reduction for enterprise organizations.

Own and execute paid media across Europe to drive new-logo pipeline: run LinkedIn, programmatic, retargeting and remarketing campaigns; collaborate with field marketing, agencies and internal teams to localise assets; track, report and optimise performance to meet business goals.

Develop and maintain scalable full-stack web applications for a global business intelligence platform. Build .NET Core and Python backends with React and TypeScript frontends, integrate data services, and address performance, scalability, and usability issues. Collaborate with stakeholders on feature design, testing, troubleshooting, deployment, and CI/CD. Use AI development tools responsibly, reviewing generated code for correctness and maintainability. Fresh graduates and self-taught developers with strong full-stack portfolios are encouraged to apply.

Develop AI and machine learning solutions for cybersecurity challenges and AI-powered product features. Design intelligent services, core components, and agent-based solutions integrated into products and platforms. Apply supervised and unsupervised learning, computer vision, NLP, LLMs, and agent orchestration. Collaborate with technical and non-technical stakeholders while staying current with emerging AI technologies and using AI-first workflows for development, research, documentation, and productivity.

Serves as the primary technical and account contact for premium customers, deploying and maintaining security solutions, resolving incidents, managing support cases, and advising on threats. The role partners with cloud, DevOps, IT, application, development, and SOC teams; provides documentation, reporting, training, technical reviews, and crisis support; and supports implementations, pre-sales, and customer retention activities.

Lead architecture, development, refactoring, and optimization of a cloud-based credit and licensing platform. Build scalable, secure, high-concurrency systems using Go, Python, C#, and SQL. Improve database performance, reliability, observability, and production troubleshooting. Mentor engineers, lead technical initiatives, and promote CI/CD, automated testing, clean code, and AI-assisted development workflows.

Build and maintain Windows endpoint client applications using system-level development, Win32 APIs, services, shell extensions, COM/DCOM, and potentially kernel components. Expand product support to macOS and Linux, develop AI-powered endpoint features, analyze crashes and performance, and improve cross-platform build and release pipelines. Collaborate across product, QA, architecture, and external stakeholders while maintaining robust, testable, and maintainable software.

Design and implement features across on-premise Connectors, cloud Relays, and Controller microservices for a Zero Trust Network Access product. Own services end to end, diagnose production performance issues, tune autoscaling, investigate complex customer support cases, write architecture proposals, and improve AI-augmented engineering workflows with rigorous validation and security controls.