Jobs at Trellix

Supports the Americas sales organization by improving revenue operations processes, pipeline management, forecasting, sales planning, and territory design. Analyzes complex datasets to identify trends, improve data governance, and enhance reporting. Provides sales performance analysis and strategic insights to improve forecast accuracy and support commercial growth.

Delivers onsite cybersecurity professional services by deploying, integrating, migrating, configuring, tuning, and operating Trellix endpoint and network security solutions. Develops technical designs, deployment and test plans, SOPs, playbooks, documentation, and customer briefings. Troubleshoots systems, reviews logs, analyzes operational data, monitors system health, supports certification and authorization processes, and advises customers on cyber defense, threat identification, mitigation, and response.

Manage and grow partner relationships across Benelux to drive partner-led revenue, recruit and enable partners, design and run enablement and demand-generation programs, forecast channel pipeline, conduct business reviews, and represent Trellix with partners and internal stakeholders.

Provide global HR and People Services support through live chat and JIRA tickets, meeting SLAs and resolving employee queries. Process Workday transactions, onboarding, benefits enrollment, payroll inputs, personnel records, and offboarding accurately and compliantly. Maintain HR documentation and knowledge resources, support self-service, collaborate with Talent Acquisition and stakeholders, and participate in process-improvement initiatives and HR projects.

Lead strategy, design, and delivery of endpoint security products (EPP/EDR). Develop roadmaps from customer insight and data, align stakeholders, drive execution with engineering, and build customer/partner relationships to ensure adoption and business impact.

Contribute to software feature development, maintenance, troubleshooting, testing, debugging, and documentation under senior engineer supervision. Participate in code reviews, team discussions, and agile sprint ceremonies while gaining exposure to the software development lifecycle and Security Service Edge products.

Contributes to software feature development, code writing and reviews, system maintenance, troubleshooting, testing, debugging, and documentation under senior engineer supervision. Participates in code reviews, sprint ceremonies, and collaboration with development, product management, and stakeholder teams. The internship provides exposure to the software development lifecycle, cloud security products, agile delivery, and modern engineering tools.

Provides onsite cybersecurity engineering and professional services for enterprise endpoint security systems. Responsibilities include deploying, integrating, configuring, tuning, monitoring, troubleshooting, and sustaining Trellix EDR technologies. The consultant develops technical plans, engineering artifacts, test plans, SOPs, and playbooks; supports certification and authorization activities; analyzes incidents and operational data; resolves technical issues; and advises customers and stakeholders on cyber defense solutions.

Contribute to software feature development, code reviews, system maintenance, troubleshooting, testing, debugging, and documentation under senior engineer supervision. Participate in agile team discussions, sprint ceremonies, and collaboration with development, product management, and other stakeholders. Gain practical experience across the software development lifecycle and learn how cloud-based Security Service Edge products protect company data.

Provide remote technical support for cloud security products through customer interaction, troubleshooting, system-level debugging, issue escalation, defect coordination, and clear documentation. Support customers during proof-of-concept and post-deployment phases, contribute to the knowledge base, and collaborate with cross-functional teams. The role offers exposure to Security Service Edge, cloud technologies, cybersecurity, networking, and modern technical support tools.

Provides technical support to cloud security customers through phone and email, troubleshooting product and system issues, diagnosing network problems, and resolving post-deployment concerns. Escalates critical issues, collaborates with engineering and cross-functional teams, documents technical analyses and customer communications, and contributes to the knowledge base. The role offers exposure to cloud technologies, cybersecurity, networking, and modern technical support tools.

Provide technical product and system support for cloud security customers through phone and email. Troubleshoot complex system and networking issues, resolve product problems during proof-of-concept and post-deployment phases, coordinate with escalation and cross-functional engineering teams, assess issue priority, document technical analyses and customer communications, and contribute to the knowledge base. The role offers exposure to cloud technologies, cybersecurity, networking, and modern technical support tools.

Provides technical support for Skyhigh Security cloud products by troubleshooting customer issues, debugging system-level problems across multi-vendor network environments, coordinating escalations, documenting technical analyses, and contributing to the knowledge base. The role involves customer communication through phone and email, cross-functional defect resolution, shift work, and learning cloud technologies, cybersecurity, networking, and modern technical support tools. Full-time employment may be available based on performance.

Provides technical product and system support for Skyhigh Security cloud customers through phone and email. Troubleshoots complex networking and system issues, resolves product problems during proof-of-concept and post-deployment phases, coordinates escalations, collaborates with engineering and cross-functional teams, documents analyses and customer communications, and contributes to the knowledge base. The role offers exposure to cloud technologies, cybersecurity, networking, and modern technical support practices, with potential for full-time employment based on performance.

Provide remote technical support for cloud security products through phone and email. Troubleshoot product, system, networking, and database issues; document analyses and customer communications; escalate critical problems; collaborate with engineering and cross-functional teams; contribute to the knowledge base. The role includes exposure to cloud technologies, cybersecurity, networking, and modern technical support tools, with potential for full-time employment based on performance.

Provide technical product and system support for cloud security customers through phone and email. Troubleshoot complex system and networking issues, resolve product defects, collaborate with escalation and cross-functional teams, assess criticality, escalate appropriately, document technical analyses and customer communications, and contribute to the knowledge base. The role includes exposure to cloud technologies, cybersecurity, networking, and modern technical support practices.

Provide technical support to cloud security customers through phone and email. Troubleshoot product, system, networking, and backend issues; document analyses and customer communications; collaborate with escalation and cross-functional teams; assess severity and escalate critical issues; contribute to the knowledge base while gaining experience in cloud technologies, cybersecurity, and networking.

Support Skyhigh Security cloud customers by troubleshooting product, system, networking, and cloud-related issues through phone and email. Investigate complex multi-vendor, multi-protocol problems, coordinate with escalation and cross-functional engineering teams, prioritize and escalate critical issues, document technical analyses and customer communications, and contribute to the knowledge base. The role offers practical experience in cloud technologies, cybersecurity, networking, and technical support.

Provides remote technical support to cloud security customers through phone and email. Troubleshoots product, system, networking, and database issues; researches defects; coordinates with escalation engineers and cross-functional teams; determines appropriate escalation paths; documents technical analyses and customer communications; and contributes to the knowledge base. The role offers exposure to cloud technologies, cybersecurity, networking, and Security Service Edge products.

Provides technical support to cloud security customers through phone and email, troubleshooting product and system issues during proof-of-concept and post-deployment phases. Diagnoses complex network and system problems, collaborates with escalation and cross-functional engineering teams, determines appropriate escalations, documents technical analyses and customer communications, and contributes to the knowledge base. The role includes exposure to cloud technologies, cybersecurity, networking, and modern support tools, with potential for full-time employment based on performance.