Jobs at Transak

Owns the design, development, deployment, and operation of high-throughput payment microservices handling ACH, SEPA, wires, card rails, and LATAM payment systems. Responsibilities include banking integrations, reconciliation, distributed-systems reliability, AWS infrastructure, CI/CD, database optimization, incident response, architecture leadership, technical mentoring, and regulatory compliance for financial data.

Handles Miami office mail, physical document custody, wet-ink signatures, notarization coordination, scanning, filing, courier dispatch, and signature tracking. Maintains accurate Notion trackers and shared-drive records, monitors deadlines and blockers, schedules routine meetings, follows up on pending documents, and escalates stalled items. The role requires consistent Miami office attendance, discretion, reliability, and strong administrative follow-through.

Own Transak’s Compliance and KYC product area, including onboarding, identity verification, tiered KYC, jurisdictional configuration, and partner APIs. Define strategy, metrics, and roadmap; write PRDs; collaborate with Design, Engineering, Compliance, Risk, Legal, Finance, and Operations; and use analytics, SQL, experimentation, and feedback to improve conversion, verification costs, risk outcomes, and scalability across regions.

Build, test, and maintain RESTful APIs and backend services in Node.js within a microservices environment. Model data in MongoDB, use Redis for caching and queues, write unit/integration tests, debug production issues, follow secure coding practices, collaborate with product and frontend teams, and learn distributed systems and asynchronous patterns to improve reliability and performance.

Provide high-volume support through chat, email, and social channels for users navigating crypto onboarding and payments. Troubleshoot payment gateway, KYC, wallet integration, and blockchain transaction issues; explain crypto concepts clearly; maintain strong customer satisfaction; escalate bugs, outages, fraud, and phishing attempts to Product, Engineering, and Risk/AML teams. The role operates on rotational shifts in a global 24/7 support environment.

Own and architect high-throughput Node.js payment microservices handling fiat transactions across multiple currencies and regulatory jurisdictions. Design resilient, traceable, idempotent, and reconciliable systems; lead banking and payment-partner integrations; and operate AWS infrastructure, CI/CD pipelines, databases, caching, monitoring, and on-call processes. Drive technical roadmaps, author design documents, mentor engineers, collaborate with Risk, Compliance, Product, and Operations, and maintain security and compliance standards for financial data.

Own and strengthen existing product partnerships across payments, crypto infrastructure, wallets, exchanges, banks, PSPs, and fintechs. Manage account plans, business reviews, escalations, integration health, service quality, revenue performance, renewals, and expansion opportunities. Translate partner needs into product and integration plans while coordinating Product, Engineering, Operations, Risk, Compliance, Legal, Finance, and Commercial teams. Track performance metrics, protect revenue continuity, negotiate commercial terms, and provide ecosystem intelligence to leadership.

The UK MLRO holds statutory personal accountability for AML/CFT at the UK entity, owning risk assessment, policies, CDD, transaction monitoring, sanctions, Travel Rule compliance, SAR/DAML reporting, regulatory engagement (FCA/NCA), assurance, and leadership of the UK financial crime team. They will drive the FCA cryptoasset authorisation application and ensure the control framework meets supervisory standards.

Mid-level Data Scientist (2–5 years) focused on risk, fraud, and compliance. Build and deploy ML models and deterministic rules, run funnel and A/B experiment analyses, create dashboards, partner with Product/Growth/Engineering, and improve data quality and instrumentation.

Serve as Transak Australia's Responsible Manager to support AFSL application, maintain regulator-ready governance, map token product perimeters, implement local compliance and AML/CTF frameworks, manage regulatory relationships (ASIC, AFCA, banks), and translate regulatory requirements into practical operational controls across Product, Engineering, Operations, and Commercial teams.

The Sales Director will own revenue for North America, close enterprise deals, collaborate across departments, and influence go-to-market strategy.