Jobs at TPx Communications

Administer and support Microsoft 365, Entra ID, Exchange Online, and on-premises Active Directory environments. Manage identity, messaging, security, compliance, endpoint, automation, backup, and infrastructure services across cloud and data center environments. Develop PowerShell automation, troubleshoot system issues, maintain documentation and policies, and contribute to infrastructure modernization and migration projects. Collaborate with senior engineers and other IT teams while supporting occasional evening or weekend maintenance activities.

Owns inbound lead qualification and outbound prospecting for Mid-Market and SMB segments. Manages the full sales cycle from discovery and solution positioning through negotiation and close, maintains CRM pipeline data, collaborates with solution teams, supports onboarding, and transitions accounts after the first year. Also mentors less experienced representatives and requires consistent quota attainment in the managed service provider industry.

Owns inbound lead qualification and outbound prospecting for Mid-Market and SMB segments, managing opportunities through discovery, solution positioning, proposals, negotiation, and close. Maintains CRM data, forecasts, and pipeline documentation; collaborates with solution and implementation teams; supports onboarding and early expansion; and mentors less experienced representatives. Requires MSP industry experience, consistent quota attainment, and strong B2B sales, organization, communication, qualification, discovery, and closing skills.

Owns design, governance, and continuous improvement of end-to-end sales processes and CRM platforms for an MSP business. Uses AI and BI to drive forecasting, pipeline optimization, and performance measurement. Leads CRM stewardship, system integrations, UAT, SOPs, enablement, and cross-functional change to scale predictable revenue growth.

Drive expansion, cross-sell, upsell, and renewals across large strategic accounts. Build multi-year growth plans, manage complex multi-threaded deals, own renewal motions, conduct strategic business reviews, maintain pipeline and forecasting, and collaborate with Solutions Architects and Strategic Service Managers to protect margin and drive customer value.

Designs and delivers sales enablement programs for inside and direct sales, owns VILT facilitation and logistics, develops seller-facing content and playbooks, drives adoption of sales tools, partners cross-functionally on launches, and measures enablement KPIs to improve seller readiness and revenue outcomes.