Teams at TPx Communications

Drive expansion, retention, and revenue growth across a portfolio of mid-market B2B accounts. Develop account strategies, conduct in-person customer meetings and executive briefings, lead renewals and commercial negotiations, and collaborate with solutions architects and service teams to identify upsell/cross-sell opportunities and secure customer commitments.

Partner with Sales, Finance, and Operations to analyze pipeline health, forecast accuracy, and sales productivity. Design reporting frameworks, deliver revenue analytics, support territory and capacity planning, lead process improvements, govern CRM data, and present insights to influence executive decision-making and improve revenue outcomes.

Owns design, governance, and continuous improvement of end-to-end sales processes and CRM platforms for an MSP business. Uses AI and BI to drive forecasting, pipeline optimization, and performance measurement. Leads CRM stewardship, system integrations, UAT, SOPs, enablement, and cross-functional change to scale predictable revenue growth.