Jobs at TownSq

Provides administrative and clerical support to Community Managers, assisting with homeowner communications, HOA meetings, board documentation, financial reporting, vendor relationships, architectural review applications, and community inspections. The role includes paid licensing training, mentorship, and gradual responsibility for a small community portfolio, with advancement to Community Manager after licensure.

Provides administrative and customer service support for community managers, homeowners, board members, vendors, and office staff. Responsibilities include maintaining association records, processing mail, preparing correspondence and board packages, handling calls, reviewing invoices, supporting office equipment needs, organizing supplies, and providing reception or concierge coverage. Requires professional communication, organization, confidentiality, attention to detail, and proficiency with Microsoft Office.

The posting does not provide details about responsibilities, qualifications, compensation, or work environment for the Assistant Community Association Manager role.

Supports Community Managers with homeowner communication, service requests, HOA meetings, board documentation, financial administration, architectural review applications, vendor relationships, and community inspections. The role includes paid training, licensing support, mentorship, and gradual responsibility for a small portfolio leading to promotion as a licensed Community Manager.

Owns a geographic territory and full B2B sales cycle, including prospecting, in-person discovery, presentations, executive conversations, pipeline management, forecasting, and closing mid-market to enterprise deals. The role requires extensive field travel, Salesforce proficiency, consultative selling, and collaboration with Marketing, Implementation, and Client Success to support successful customer handoffs.

Leads a team of instructional designers and oversees the strategy, development, quality assurance, and governance of learning experiences. Establishes instructional design standards, coaches team members, reviews eLearning and training materials, incorporates assessments and analytics, and aligns learning solutions with business objectives and adult learning principles. Partners with cross-functional stakeholders to create scalable internal and customer-facing training across eLearning, instructor-led, blended, video, simulation, and performance-support formats.

Provides administrative support to Community Association Managers and assists with daily property operations. Responsibilities include correspondence, phone and email communication, account ledger inquiries, client and vendor database updates, time-sensitive forms, vendor documentation, accounts payable vouchers, invoice processing, scanning, faxing, and project tracking. The role requires strong organization, customer service, communication, multitasking, accuracy, discretion, and proficiency with Excel, Word, and company software.

Design and develop eLearning, microlearning, facilitator guides, job aids, and blended learning for SaaS products. Partner with SMEs and stakeholders to translate complex workflows into scalable, accessible training. Maintain content versioning in the LMS, build assessments and measurement tools, support occasional facilitation, and iterate using learner feedback and learning-design best practices.

The Community Manager supervises the administration of a community association, interacts with homeowners and vendors, manages financial reports, and oversees vendor performance while adhering to guidelines set by the Board of Directors.

The Administrative Assistant supports Community Association Managers by handling various administrative tasks, ensuring timely and quality completion of responsibilities, including document management, communications, and meeting logistics.

Plan, coordinate, and oversee HOA-sponsored events and lifestyle programming, manage event budgets and financial reporting, handle promotions and vendor/sponsor relationships, provide administrative support to the Board and Community Manager, maintain calendars and event documentation, attend and coordinate on-site events, and promote resident engagement.