Jobs at TOTEME

Supports People Operations across the Americas, including payroll, HR administration, compliance, onboarding, offboarding, recruitment, employee inquiries, performance management, and process implementation. The role administers Justworks, coordinates benefits and 401(k) processes, supports labor-law compliance, recruits retail and office managers, and assists with office operations and sustainability initiatives.

Owns the day-to-day operation, configuration, and improvement of e-commerce systems covering orders, payments, fulfillment, returns, and carrier routing. Resolves technical and operational issues, manages payment reconciliation and disputes, coordinates with warehouses and external partners, investigates integration and data-flow root causes, and drives automation and process improvements. Supports product teams through bug reporting, documentation, backlog input, and issue tracking.

Provides luxury client service and drives sales through personalized clienteling, relationship management, appointments, events, gifting, and concierge experiences. The role owns relationships with VIP and private clients, develops personal shopper networks, uses CRM insights to support retention and reactivation, maintains client profiles, contributes to store operations and merchandising, and supports sales targets and team clienteling practices.

Serve as a TOTEME brand ambassador in the London store by delivering luxury customer service, building client relationships, achieving sales targets, supporting merchandising and styling, and helping manage daily store operations. The role requires fashion and luxury-service interest, strong communication, organization, flexibility, and availability for evenings and weekends.

Serve as a TOTEME brand ambassador in the Stockholm store by building client relationships, delivering luxury customer service, achieving sales targets, supporting merchandising and styling, and managing daily store operations. The role requires fashion and luxury retail interest, strong communication, organization, flexibility, and availability for evenings and weekends.

Serve as a luxury fashion brand ambassador in TOTEME’s Madison Avenue store. Build customer relationships, deliver elevated service, achieve sales targets, support merchandising and styling, and help plan daily store operations. The role requires strong communication, fashion and styling interest, organization, flexibility, and availability for evenings and weekends.

Sales Advisor responsible for delivering luxury customer service, building client relationships, achieving sales targets, supporting merchandising and styling, and executing daily store operations. The role requires fashion and styling interest, strong communication, organization, flexibility, and availability for evenings and weekends.

Provides personalized luxury retail service, builds client relationships through clienteling, offers styling advice, supports visual merchandising and daily store operations, and works toward sales KPIs and business goals. The role also contributes customer insights, brand storytelling, sustainability initiatives, and an exceptional in-store experience. Requires flexibility for evenings and weekends and is based full time at the London store.

Provides luxury retail sales and client service in TOTEME’s Aspen store. Responsibilities include building client relationships, offering styling advice, achieving sales targets and KPIs, maintaining visual merchandising standards, supporting daily store operations, and contributing to brand and sustainability initiatives.

Develops and refines garment patterns across product categories, managing measurement charts and the full pattern process from concept through production. Leads fittings, evaluates virtual samples using CLO, and ensures fit, quality, precision, and manufacturability. Provides technical guidance across departments, mentors team members, and supports sustainable product development.