Jobs at Todyl

Serve as primary partner contact for MXDR services, guiding detection, incident response, threat hunting, and security posture improvements. Deliver technical advice, present findings to stakeholders, translate feedback into service enhancements, and provide on-call escalation support for the 24x7 SOC.

Perform outbound and inbound outreach to build pipeline, research and prospect accounts, schedule discovery calls and demos with Account Executives, nurture early-stage leads, track activity in CRM, represent the company at events, and support campaigns and webinars while learning cybersecurity and sales fundamentals.

Design and execute manual and automated tests for web portals, identify and track defects, work with CI/CD pipelines, analyze requirements, monitor quality metrics, assist with production troubleshooting, and collaborate with development teams to improve the codebase.

Technical staff-level data engineer who sets direction for ingestion, storage, and search systems. Designs scalable, reliable pipelines and storage, establishes architecture and observability standards, mentors engineers, leads complex multi-quarter initiatives, participates in on-call, and partners with AI/ML and product teams to deliver queryable, high-volume telemetry for analytics and detection.

Provide Tier III technical support for networking and security products: troubleshoot complex network, endpoint, and cloud issues; own escalations; collaborate with Engineering/Product; create documentation; mentor lower tiers; participate in on-call rotation.

Build and operate the production platform (Kubernetes, AWS, IaC, CI/CD, observability), automate self-service deployment, embed security and secrets management, run and modernize on-call, drive cost efficiency, mentor teammates, and maintain runbooks and post-incident reviews.