Jobs at Tive

Leads Tive’s reverse logistics and refurbishment operations across Boston and Kosovo. Owns returns, RMA, receiving, refurbishment, repair quality, capacity planning, inventory, disposal, and operational metrics. Builds internal capacity and an external partner network, managing KPIs, SLAs, and QBRs. Partners with engineering on failure analysis, corrective actions, and product improvement while supporting NPI programs. This hands-on leader manages teams, improves throughput and efficiency, and reports performance to executives.

Own global regulatory compliance and product certifications for wireless, cellular, and battery-powered hardware. Lead compliance through new product introduction, manage certification labs and budgets, prepare regulatory filings, maintain approvals and documentation, support RF and hardware debugging, oversee battery and environmental requirements, and coordinate with trade compliance to ensure products can be legally sold and shipped worldwide.

Manage a portfolio of approximately 50–60 SMB and mid-market customers throughout the post-sale lifecycle. Lead onboarding, trials, adoption, QBRs, success planning, renewals, forecasting, and churn-risk interventions. Serve as the primary post-sale contact, coordinate escalations with internal teams, track customer health and KPIs, communicate feedback, and partner with Sales on expansion opportunities. Spanish fluency is required, with occasional travel and possible after-hours communication.

Own end-to-end technical recruiting, including sourcing, screening, interviews, offers, and onboarding. Partner with hiring managers to define hiring strategies, maintain headcount plans, build talent pipelines, improve recruiting processes and analytics, and advise leaders using market data. Represent the company at recruiting and industry events while supporting employer branding. The role requires recruiting across technical, SaaS, hardware, regional, and seniority-level needs in a fast-paced environment.

Staff Accountant responsible for monthly close activities, bank reconciliations, expense accruals, account reclassifications, balance sheet schedules, accounts payable support, financial reporting, GL analysis, sales and VAT tax filings, audit requests, and ad hoc financial projects. The role ensures accurate GAAP-compliant reporting, maintains internal controls, and supports the company’s overall financial integrity.

Plan production builds and material movement across Asia and globally. Manage logistics providers, carriers, freight forwarders, customs brokers, suppliers, factories, warehouses, and distribution center operations. Oversee import/export compliance, China customs, bonded-zone logistics, dangerous goods movement, inventory planning, and supplier execution. Analyze logistics costs, delivery performance, inventory turns, and supply chain KPIs while implementing manufacturing and logistics strategies to reduce costs and disruptions.

Own investigation and resolution of field failures and returns, manage ECOs/PCB respins and component substitutions, coordinate supplier corrective actions, support contract manufacturer production and yield issues, own RMA/refurbishment engineering, and triage sustaining issues across product lines.

As an Outbound Sales Development Representative, you will generate business opportunities, set appointments with key accounts, and collaborate with the sales team by researching prospective customers.

Lead product marketing strategy and GTM for Tive's hardware and software portfolio. Own messaging, vertical positioning, market intelligence, launches, sales enablement, and content. Manage and mentor a Senior Product Marketing Manager and build scalable processes to support growth.

The Account Executive will prospect and close new business opportunities, manage a qualified pipeline, and foster relationships with strategic customers to drive growth.