Jobs at Till Financial

Own lifecycle marketing for families after signup, including onboarding, engagement, retention, win-back, referrals, and stalled-subscriber reactivation. Audit and consolidate Braze and Iterable into one customer engagement platform, define data and integration requirements, build journeys and messaging, establish testing and reporting, and optimize activation, retention, and lifetime value. The role partners with Growth, Product, Design, Data, and UX Research and is based in a hybrid NYC office.

Own Till’s direct-to-consumer growth strategy, including paid social, search, affiliate acquisition, budget allocation, creative testing, landing-page and subscription funnel optimization. Manage agency performance, attribution, conversion tracking, growth technology, and cohort-based forecasting while partnering with Brand, Product, Lifecycle, Data, and Compliance. The role focuses on lowering CAC, improving payback and paid conversion, expanding acquisition channels, and preparing the strategy for a major launch.

Own fraud detection across the customer lifecycle by monitoring transactions, investigating alerts, reviewing OFAC and identity verification cases, escalating suspicious activity, and maintaining audit-ready records. The role analyzes fraud trends, tunes detection rules, supports disputes and Reg E timelines, partners with Product and Engineering on controls, assists with BSA/AML audits, and prepares fraud metrics and loss reporting.