Jobs at Tickmill

Collaborate with stakeholders to define requirements, analyze large datasets, produce dashboards and reports (Power BI), perform cohort/funnel/retention analyses, ensure data quality, and support data-driven product and operational improvements.

The Senior AI/ML Engineer will design and deploy AI systems for business impact, lead MLOps practices, and collaborate with teams to drive AI solutions.

Manage and grow assigned retail and professional client portfolios by serving as primary contact, driving platform usage and trading activity, identifying upsell opportunities, performing client reviews, retaining at-risk accounts, coordinating internal teams, maintaining CRM records, and ensuring regulatory-compliant communications.

Lead design, development, and productionisation of end-to-end ML systems (training, deployment, monitoring, retraining). Drive AI use cases (CLV, churn, fraud), build MLOps/CI-CD pipelines, implement monitoring and explainability (e.g., SHAP), enforce model governance, collaborate with Data Engineering and business stakeholders, and mentor team members to deliver measurable business impact in regulated contexts.

Lead design, development, and productionisation of ML models and MLOps pipelines (training, deployment, monitoring, retraining). Deliver AI use cases (CLV, churn, fraud), ensure model governance, explainability (eg. SHAP), collaborate with Data Engineering and stakeholders, and mentor team members to drive measurable business impact.

Lead end-to-end product design for web and mobile: create user flows, wireframes, interactive prototypes, and scalable design systems. Conduct user research and usability testing, collaborate with product and engineering, mentor designers, apply data and AI tools to iterate designs, and ensure consistent, production-ready UX/UI implementations.

The Backend Developer (.NET) will design, develop, and support backend services, improve quality through automated tests, and collaborate during integration processes.

Lead end-to-end product design across web and mobile: user flows, wireframes, prototypes, visual systems, usability testing, analytics-driven iteration, collaboration with product and engineering, design leadership and mentorship, and driving scalable design systems and AI-enabled design practices.

Design, implement, and optimize AI-driven workflows, develop AI agents, monitor systems, and determine automation opportunities in a fast-paced environment.

Support product teams by analyzing product metrics, gathering and documenting requirements, refining backlogs, mapping processes, and delivering data-driven recommendations to improve user experience and product performance. Collaborate with developers, designers, and stakeholders through discovery, development, testing, and post-release monitoring.

Work with product owners, managers, designers and developers to analyze product data, define business requirements, support backlog prioritization, create documentation and process maps, and monitor post-release performance to recommend continuous improvements that enhance user experience and business outcomes.

Lead regional sales and business development in Vietnam: develop and execute regional strategies, manage and coach sales and client service teams, onboard IBs and partners, drive client acquisition and retention, ensure AML/KYC and regulatory compliance, collaborate with marketing on campaigns and events, prepare forecasts and budgets, analyze KPIs, resolve escalations, recruit and train staff, and travel frequently within the region.

The AI Automation Engineer will design and implement AI-driven workflows, optimizing business processes and deploying AI solutions across the organization. Responsibilities include partner collaboration, automation design, AI model evaluation, and documentation creation.

Manage relationships with PSPs and banks, onboard and integrate payment partners, monitor and optimize deposit/withdrawal flows, support settlement and liquidity, resolve payment issues cross-functionally, ensure regulatory compliance, and research payment technologies to improve success rates and automation.

Manage day-to-day brokerage operations within the UAE regulatory environment, including client onboarding, trade processing, settlements, vendor oversight, operational risk monitoring, business continuity, incident handling, reconciliations, and regulatory reporting. Coordinate across Compliance, Risk, Finance, and IT to ensure scalable, controlled processes and regulatory compliance.

Lead end-to-end product design across web and mobile: create user flows, wireframes, prototypes, and scalable design systems; conduct user research and usability testing; collaborate with Product and Engineering; mentor designers and drive UX strategy and AI-enabled design practices.

Support product owners, managers and cross-functional teams by analysing product metrics, gathering requirements, documenting user stories and process flows, and using data-driven insights to prioritize initiatives. Contribute to backlog refinement, testing, release monitoring and continuous improvement of customer-facing platforms and internal systems while building product and domain knowledge.

Lead and grow Tickmill’s partnerships in the Chinese market by building and managing a BDM team, recruiting and retaining IBs/affiliates/institutional partners, executing regional partnership strategy, collaborating cross-functionally, meeting revenue and net deposit targets, and ensuring compliance while improving partner experience and driving commercial growth.

Lead and develop the Project Managers team, establish governance and delivery best practices, and oversee successful delivery of strategic, technology-driven projects. Translate executive strategy into project roadmaps, manage budgets, risks, resources, and vendor relationships, and provide executive-level reporting and stakeholder management to ensure alignment and delivery excellence.

Lead and develop the project management function, oversee delivery of strategic technology projects and portfolios, establish governance and reporting, mentor project managers, manage stakeholders and vendors, and drive continuous improvement using Agile and hybrid delivery models.