Jobs at Cisco ThousandEyes

Lead the architecture, operation, and reliability of Cisco ThousandEyes’ FedRAMP-compliant AWS GovCloud platform. Build resilient cloud-native services using infrastructure as code, maintain high availability and security for high-volume data streams, automate compliance controls and auditing, and optimize multi-region infrastructure. Collaborate with engineering and security teams, lead technical initiatives, address operational risks, and establish engineering standards for regulated environments.

Lead complex customer investigations involving cloud services, network data, logs, and product behavior. Coordinate escalations with Engineering and Product, recommend fixes, create automation and documentation, mentor engineers, and support customers through scheduled 24-hour coverage. Diagnose technologies including DNS, HTTP/HTTPS, TCP/IP, routing, proxies, authentication, and SSO.

Drives complex, net-new enterprise sales opportunities for Cisco ThousandEyes. Advises senior customer stakeholders on digital experience assurance architectures, competitive positioning, security, scalability, and long-term technology strategy. Coordinates cross-functional teams throughout complex sales cycles, develops account strategies, leads technical solution discussions, and positions Cisco as the preferred solution while contributing to significant revenue growth.

Leads Cisco Networking’s AI/ML product strategy, vision, roadmap, and scalable data platform development. Directs and mentors product managers while partnering with engineering, design, go-to-market, and Cisco’s central AI team. Engages enterprise customers, identifies AI-driven solutions to networking and digital experience challenges, and guides development of native AI/ML capabilities across networking products.

Designs, deploys, and operates highly available, secure, multi-region cloud platforms. Responsibilities include managing AWS and Kubernetes services, automating production operations, improving reliability and scalability, participating in 24x7 incident response, and developing tooling for deployment, testing, failure recovery, and platform security. The role collaborates with application engineering teams and requires Linux administration, Python or Go development, container security, and CI/CD automation experience.

Lead the design, development, and operation of large-scale distributed software systems for Cisco ThousandEyes. Partner with product and engineering leaders to integrate technologies across Cisco wireless and security portfolios, develop AI-powered diagnosis and remediation capabilities, improve developer productivity, and mentor engineers. Collaborate cross-functionally to deliver internet-scale products using production-grade software engineering practices.

Design and build LLM-based autonomous security agents and self-healing remediation pipelines. Integrate AI-driven threat detection into CI/CD and GitOps workflows, automate vulnerability research, patching, and security orchestration across cloud-native infrastructure.

Support technical sales for Cisco ThousandEyes across Texas by prospecting, demonstrating solutions, guiding trials, architecting deployments, presenting to decision-makers, and building trusted customer relationships. Collaborate with sales, marketing, product, engineering, and customer success teams; contribute to events, technical content, solution feedback, beta programs, and post-sales enablement.

Manage and grow an Endpoint engineering team to build and scale backend infrastructure that ingests, aggregates, and stores agent-collected telemetry. Collaborate with product and cross-functional teams to deliver assurance use cases, drive data processing and availability at scale, and support engineers' career development.

Lead architecture-focused enterprise sales for ThousandEyes, advising senior stakeholders on large-scale network and security solutions. Influence complex deal cycles, collaborate with cross-functional teams, leverage competitive intelligence and industry analysts, and position Cisco architecture as the preferred, future-ready solution to drive significant revenue growth.

Design, deploy, and operate large-scale, multi-region cloud-native services to improve reliability, performance, and security. Partner with application teams to build automation, run SLO-driven incident response and on-call rotations, leverage Kubernetes and CNCF tooling, and implement scalable operations, chaos and scale testing, and infrastructure-as-code for a resilient SaaS platform.

Design, operate, and scale large distributed systems for telemetry processing. Build automation, use AI tooling to reduce toil, ensure availability and disaster recovery, participate in on-call incident response, troubleshoot production AWS/Kubernetes environments, and collaborate with application teams to meet SLOs/SLAs.