Jobs at Cisco ThousandEyes

Provide technical leadership to embed security controls into architectures, lead risk assessments and remediation, support compliance and certification efforts, assist incident response, perform audits and code reviews, and manage security projects across teams and geographies.

The Lead Product Manager will define the product strategy for AI/ML features, collaborating with engineering to deliver innovative solutions, enhancing user experiences, and bridging research with production while making critical decisions in ambiguous situations.

Design and build LLM-based autonomous security agents and self-healing remediation pipelines. Integrate AI-driven threat detection into CI/CD and GitOps workflows, automate vulnerability research, patching, and security orchestration across cloud-native infrastructure.

Lead backend technical work for Connected Devices Platform: design and implement scalable distributed systems (streaming, APIs, databases), ensure resilience, evolve architecture and processes, mentor teammates, and contribute to agentic AI development.

Design, deploy, and operate large-scale, multi-region cloud-native services to improve reliability, performance, and security. Partner with application teams to build automation, run SLO-driven incident response and on-call rotations, leverage Kubernetes and CNCF tooling, and implement scalable operations, chaos and scale testing, and infrastructure-as-code for a resilient SaaS platform.

Design, operate, and scale large distributed systems for telemetry processing. Build automation, use AI tooling to reduce toil, ensure availability and disaster recovery, participate in on-call incident response, troubleshoot production AWS/Kubernetes environments, and collaborate with application teams to meet SLOs/SLAs.

Lead and develop a talented SRE team while ensuring compliance with FedRAMP regulations and collaborating across teams for security and operations.

Deliver hands-on deployments and enablement for ThousandEyes customers. Plan and execute implementations, configure monitoring, document solutions, train users, and provide best-practice recommendations. Act as a technical advisor requiring strong network, monitoring, and web/REST API skills while engaging varied technical and business stakeholders.

Lead EMEA Sales Operations, manage a small team, design and optimize GTM strategies, analyze data to identify trends, maintain sales reporting and dashboards, deliver training, support deal desk and quotes, improve Salesforce/CPQ processes, and collaborate cross-functionally to drive sales productivity and operational excellence.

Deliver hands-on enablement and implementation of the ThousandEyes platform for enterprise customers. Plan and execute deployments, configure monitoring, document solutions, provide training, and recommend best practices. Engage as a technical advisor across stakeholders, leveraging network architecture, monitoring systems, and REST APIs to ensure successful adoption and optimization.

Lead and deliver customer implementations for ThousandEyes from kickoff through completion. Scope, plan, and execute multiple concurrent IT software deployments, coordinate cross-functional teams, manage risks and dependencies, engage senior customer stakeholders, and drive adoption and measurable business outcomes.

Manage and grow an Endpoint engineering team to build and scale backend infrastructure that ingests, aggregates, and stores agent-collected telemetry. Collaborate with product and cross-functional teams to deliver assurance use cases, drive data processing and availability at scale, and support engineers' career development.

Deliver customer-facing implementation, enablement, and optimization of the ThousandEyes platform. Plan and execute deployments, configure monitoring, document solutions, train users, and provide best-practice recommendations.

Build and operate scalable data infrastructure, pipelines, shared datasets, and analytics tools to power network assurance and AI/ML products. Design, implement, and maintain production data architectures on AWS, collaborate cross-functionally, and improve platform reliability, data accessibility, and developer productivity.

Diagnose and resolve complex network performance issues for enterprise customers, manage cloud SaaS production environments, create troubleshooting documentation and diagnostic tools, meet SLAs, reduce MTTR, and lead cross-functional improvements to network reliability and operational standards.

Lead architecture-focused enterprise sales for ThousandEyes, advising senior stakeholders on large-scale network and security solutions. Influence complex deal cycles, collaborate with cross-functional teams, leverage competitive intelligence and industry analysts, and position Cisco architecture as the preferred, future-ready solution to drive significant revenue growth.