Search the 49 jobs at Cisco ThousandEyes

The Principal Engineer will lead the Platform Engineering group, ensuring technical direction aligns with current and future challenges. Responsibilities include mentoring engineers, advocating for quality and operational excellence, and fostering innovation in complex problem-solving. The role supports the ThousandEyes SaaS product by maintaining core functionalities for Product teams.

The Engineering Program Manager will lead the strategy, planning, and execution of technical programs for a Digital Experience Assurance platform. Responsibilities include managing project scopes, schedules, and cross-functional teams, while driving quality and resolving issues throughout the product development lifecycle.

As a Principal Engineer on the AI Ops team, you will design and implement large-scale machine learning pipelines, leveraging Java and Python along with tools like Apache Spark and TensorFlow to enhance digital experiences across networks.

As a Distinguished Engineer, you will guide a team in training and tuning machine learning models, influencing data collection and engineering, and building evaluation frameworks. You will ensure successful outcomes in deploying and refining large-scale AI/ML pipelines for network optimization.

Interns will work on projects involving the integration and implementation of tools and model fine-tuning for algorithms. The internship includes mentorship, allowing interns to gain insights into new models and technologies while enhancing their engineering skills.

The Director of Product will define the strategy and vision for the Network & Application Synthetics product, leading a team of product managers. This role involves developing a product roadmap, engaging with customers, leveraging AI technologies, and collaborating across Cisco’s business units to drive growth and innovation.

In this role, you will develop and manage the Enterprise Agent to meet high security and compliance standards, drive software certification, manage container versions, and enhance network lab services. You will ensure the reliability and performance of the distributed systems while leveraging your coding and operations expertise.

As an Adoption Engineer, you will optimize customer adoption of ThousandEyes technology by providing technical consultation and best practice recommendations. Responsibilities include maintaining customer relationships, collaborating with sales and customer success teams, identifying use cases, and driving product engagement.

As a Senior Systems Engineer on the Cloud and Enterprise Agents team at Cisco ThousandEyes, you will develop and maintain the Enterprise Agent across various deployment targets. You will manage code changes, drive automation, enhance network lab services, and ensure system reliability and performance for a real-time network monitoring platform.

As a Senior Frontend Engineer, you will develop cutting-edge user interfaces for SaaS applications, collaborate with product and design teams, and lead frontend projects to enhance visibility into cloud native networks. Your role will significantly impact ThousandEyes' mission by incorporating real user traffic data into their product offerings.

As a Principal Site Reliability Engineer, you will drive operational excellence for the platform's mission critical datastores, ensuring their reliability, availability, and performance. This role involves innovating solutions, collaborating across teams, and mentoring engineers. Responsibilities include designing scalable systems, writing high-quality code, and utilizing cloud-managed services and IaC tools.

As a Network Support Engineer, you'll assist customers in troubleshooting network issues, supporting them through various channels, and documenting support processes. Key responsibilities include identifying network problems, managing technical issues, and suggesting improvements to workflows for better efficiency.

The Global Scale Specialist (GSS) ensures customer success by managing customer journeys, facilitating adoption through engagement programs, and tracking account metrics. Responsibilities include communication, reporting, relationship building, issue escalation, and driving customer renewal.

In this role, you'll enhance the developer experience at ThousandEyes by designing and implementing automation solutions for the code production lifecycle. You'll collaborate with engineering teams to streamline development processes and create tools for monitoring and operational efficiency.

As the Site Reliability Engineering Manager for the Efficiency and Performance SRE team, you will lead a team in managing resource intelligence initiatives and cloud-based infrastructure systems, focusing on automation and performance. Collaborate with various teams to ensure effective resource utilization and mentor engineering talent.

The Customer Success Data Analyst supports the Customer Success team by performing data analytics and reporting. They will conduct spreadsheets analytics, develop Salesforce reports, and utilize SQL and BigQuery to analyze data. The role also involves projects related to Python and inferential statistics.

The Customer Success Business Analyst will enhance Customer Success operations by administering platforms, managing customer engagement tools, leading digital communication initiatives, and executing project management tasks to improve efficiency and satisfaction among customers.

The role involves managing the information security risk management program, assessing risks for new projects, conducting internal security audits, and supporting compliance efforts like SOC2 and FedRAMP. Strong project management skills and effective communication are crucial.

The Digital Scale Specialist is responsible for overseeing the entire customer lifecycle and ensuring customer engagement through technology and automation. This role focuses on developing digital communication strategies, monitoring key performance indicators, optimizing customer journeys, and collaborating with teams to enhance the customer experience and satisfaction.

As a Senior Software Engineer, you will design and implement a reliable public API focusing on security, performance, and scalability. You need to build large-scale cloud systems and ensure excellent object-oriented design while leveraging your expertise in JVM languages and public APIs to meet the requirements of Enterprise customers.