Jobs at The St. Joe Company

Lead marketing and PR for a multi-property resort portfolio: plan and execute campaigns, manage email and website content, coordinate photo/video shoots and events, liaise with PR agency, maintain listings and image library, support social media and collateral creation, and collaborate with operations to drive awareness and promotions.

Maintain cleanliness and upkeep of guest rooms and public areas: remove garbage and used linens, launder public linens, spot-clean carpets and mirrors, deliver requested items, report maintenance/damage/lost-and-found, follow safety and security procedures, and respond to guest requests.

Lead design, delivery, and evaluation of enterprise hospitality training programs, including Forbes and Hilton QA standards, food & beverage and beverage/wine education, LMS management, leadership development, Certified Trainer Program oversight, service audits, and training ROI measurement to drive consistent luxury guest experience across properties.

Maintain cleanliness and upkeep of guest rooms and public areas by removing used linens and garbage, laundering public linens, spot-cleaning carpets, reporting maintenance or safety issues, delivering requested items, maintaining cleaning equipment, and following safety and security procedures while responding to guest requests.

Support recruiting and onboarding by posting jobs, screening applicants, scheduling interviews, administering new-hire paperwork and orientations, maintaining HR files/HRIS, coordinating employee events and service awards, handling employee inquiries, managing departmental invoices/reconciliation, running social media recruitment campaigns, attending local career fairs, and performing other HR administrative projects.

12-18 month rotational Manager-In-Training program exposing participants to front desk, housekeeping, food & beverage, HR, payroll, scheduling, safety, budgeting and sales. MITs perform managerial duties across departments, learn PMSs, enforce Forbes-level standards, and may transition into a chosen department. Benefits and company housing available.

Supervise front desk operations, night audit, bell/concierge and beach services; handle reservations, guest check-in/out, resolve guest issues, coordinate with housekeeping/maintenance, manage inventory, cover shifts and assist with procedures and technical troubleshooting.

Prepare and post journal entries, reconcile balance sheet accounts and bank statements, manage fixed asset module and tangible tax returns, support month-end close, produce financial reports, respond to audit requests, maintain accounting policies, analyze ledger variances, and assist with special projects.

Supervise and support front desk operations, including reservations, guest check-in/out, complaints resolution, inventory ordering, shift coverage, and coordination with housekeeping and maintenance to ensure guest satisfaction.

Develop and execute marketing strategies and campaigns promoting weddings, events, and group offerings across multiple properties. Manage social media, email, website content, digital advertising, collateral, and creative production; coordinate with agencies, planners, and property marketing teams. Track campaign analytics, support launches, attend events, and travel between properties as needed.

Provide administrative and sales support to insurance producers: build client and referral relationships, collect and enter account information, prepare applications and proposals, follow up with clients and carriers, handle customer service requests, participate in team sales, and maintain files to drive retention and additional sales.