Teams at The St. Joe Company

Lead marketing and PR for a multi-property resort portfolio: plan and execute campaigns, manage email and website content, coordinate photo/video shoots and events, liaise with PR agency, maintain listings and image library, support social media and collateral creation, and collaborate with operations to drive awareness and promotions.

Maintain cleanliness and upkeep of guest rooms and public areas: remove garbage and used linens, launder public linens, spot-clean carpets and mirrors, deliver requested items, report maintenance/damage/lost-and-found, follow safety and security procedures, and respond to guest requests.

Lead design, delivery, and evaluation of enterprise hospitality training programs, including Forbes and Hilton QA standards, food & beverage and beverage/wine education, LMS management, leadership development, Certified Trainer Program oversight, service audits, and training ROI measurement to drive consistent luxury guest experience across properties.