Jobs at The Salvation Army

Provides case management and supportive services to Veteran households through outreach, screening, intake, housing counseling, rapid rehousing, homelessness prevention, advocacy, service coordination, and discharge planning. Maintains housing stability plans, documentation, HMIS records, and eligibility recertifications while coordinating with VA, community, legal, and housing resources. Conducts field and home visits, landlord outreach, staff training support, and quality improvement activities.

Supports the Store Manager with daily thrift store operations, including staff supervision, training, production and sales goals, store maintenance, customer relations, banking, record keeping, budgeting, safety, and shrinkage prevention. The role includes paid training, community-focused customer service, and flexible scheduling with evenings, weekends, holidays, and occasional travel. Physical demands include regular standing and lifting up to 50 pounds, with occasional lifting up to 100 pounds.

Provides intake, assessment, and ongoing case management for shelter residents. Develops action plans, connects clients with housing and community resources, documents services in SIMS/HMIS, maintains confidential case files, tracks outcomes, prepares reports, distributes assistance, coordinates with agencies, and supports shelter programs and life-skills activities.

Oversee the Salvation Army’s seasonal kettle campaign by scheduling bell ringers and drivers, coordinating kettle setup and pickups, monitoring workers and volunteers, resolving operational issues, tracking hours and equipment, entering spreadsheet data, transporting workers, and assisting with money counting and deposits.

Provides overnight shelter oversight and resident support, maintains documentation, supervises shared spaces, conducts safety checks, de-escalates conflicts, tracks supervised medications, and supports cleaning, laundry, kitchen, donation, and intake or exit activities. The role requires maintaining a safe, harmonious environment, completing administrative duties, handling emergencies, and remaining on duty until relieved.

Coordinates The Salvation Army’s Angel Tree holiday assistance program in La Crosse County. Responsibilities include overseeing volunteers, collecting gifts, checking deliveries, sorting and bagging gifts by tag code, assisting with distribution, and cleaning up and storing items afterward.

Provides administrative and business support for Norfolk and Columbus operations. Responsibilities include processing timecards, mail, petty cash, volunteer records, donations, deposits, invoices, personnel and vehicle files, and donation acknowledgements. The role maintains filing systems, answers phones, supports fundraising campaigns, supervises volunteers, and performs data entry and office tasks. Driving, confidentiality, accurate recordkeeping, Microsoft Office proficiency, and handling multiple priorities are required.

Provides in-home rehabilitative support and case management for Veterans with severe and persistent mental illness. Responsibilities include assessments, individualized service plans, risk and crisis planning, treatment engagement, daily living and medication support, documentation, coordination with providers and the Veterans Administration, and facilitating transitions from hospitalization or residential care. The role requires on-call coverage, driving, participant presentations, and collaboration with multidisciplinary treatment teams.

Provides overnight or evening supervision and intake support for residents of a women’s and children’s emergency shelter. Duties include assigning rooms, distributing supplies, enforcing shelter rules, conducting inspections, administering breathalyzer tests, distributing medications, maintaining logs, answering phones, coordinating volunteers, preparing breakfast, and maintaining cleanliness. Requires client support, confidential information handling, administrative skills, and compliance with Salvation Army safety and training requirements.

Provides intake, supervision, security, and supportive services for residents of a men's emergency shelter. Responsibilities include assigning rooms, distributing supplies and medications, conducting breathalyzer tests, maintaining logs, inspecting rooms, enforcing shelter policies, coordinating volunteers, answering phones, preparing breakfast, and maintaining cleanliness. Requires a high school diploma, one year of experience, administrative software skills, a valid driver's license, background checks, and Safe from Harm training.

Conduct client intake and assessments; develop and monitor case plans; maintain confidential case files and reporting; coordinate social service staff, community referrals, events, inventory, and outreach; use Service Point and SIMS; supervise volunteers and social service staff; complete required certifications and trainings.

Participate in a 12-week leadership program preparing for a Store Manager role. Support recruiting, staff supervision, scheduling, merchandising, customer service, sales and production goals, cash handling, inventory, loss prevention, reporting, safety, and budget management. The role requires flexible shifts, weekend availability, physical store work, and occasional travel, with potential promotion to Store Manager.

Provides case management to Pathway of Hope families, including intake, assessment, goal setting, referrals, follow-up meetings, progress monitoring, transition planning, outreach, and community partnership development. Maintains accurate client records, case files, and database reports; participates in program evaluation, planning, meetings, and certification activities. Requires collaboration with social service agencies and internal staff to support families’ goals and access to resources.

Supports a residential rehabilitation program by enforcing house rules, conducting orientations, leading meetings, supervising medication calls and work therapy, coordinating activities, assisting beneficiaries, documenting incidents, administering screenings, and maintaining program compliance. The role also involves emergency response, transportation, data entry, reporting, and conflict resolution in a residential institutional setting.

Processes and tracks donations, assists donors, maintains an organized donation area, sorts and moves donated items, loads and unloads trucks, supports production activities, and safeguards materials and equipment. The role requires accurate receipting, customer service, teamwork, flexible scheduling, outdoor work, and lifting up to 100 pounds occasionally.

Provides case management for shelter clients experiencing homelessness, including intake review, needs assessment, case planning, referrals, advocacy, transportation coordination, eligibility determination, documentation, discharge planning, and community-resource coordination. Maintains confidential records in HMIS ServicePoint, submits compliance reports, supports resident meetings and outreach, develops job leads, manages client issues, and participates in a rotating 24/7 on-call schedule.

Supports daily thrift store operations, product sales and acquisition, inventory rotation, displays, customer service, cash handling, deposits, and store maintenance. Opens and closes the store, assists with register issues, handles complaints, and provides staff direction when management is absent. The part-time role requires retail experience, basic POS and payroll skills, cash-handling accuracy, a driver’s license, and occasional travel for bank runs, training, or work at other locations.

Monitors shelter residents and facility safety, enforces policies, conducts intake interviews, assigns beds, performs overnight bed checks, maintains logs and rosters, coordinates chores, answers calls, and supports a respectful shelter environment. The role also requires confidentiality, conflict resolution, communication with diverse clients, participation in training and meetings, and compliance with safety guidelines.

Manages communications and public relations for The Salvation Army’s Central Indiana units. Responsibilities include social media, website and blog management, press relations, content creation, email communications, advertising coordination, event coverage, photography, video support, and staff training on the Zesty web platform. The role also supports digital promotions, generative engine optimization, and multimedia storytelling across multiple channels.

Officiate developmental youth basketball games for elementary and middle school players, ensuring a safe, fair, and enjoyable experience. Teach basketball fundamentals, sportsmanship, and positive relational skills; communicate with coaches, volunteers, and families; assist with facility setup and cleanup; follow building procedures; and substitute for volunteer coaches as needed.