Teams at The Money Store

Reviews approved residential mortgage loans to confirm underwriting conditions are satisfied, prepares and verifies closing documents, schedules closings, coordinates with borrowers, brokers, title companies, and lending officers, collects required documentation, answers closing-process questions, and records loan information according to government standards.

Supports branch managers and loan officers with daily branch operations, loan information collection, lead and loan-status tracking, customer communications, product discussions, shipment tracking, and problem resolution. Maintains knowledge of loan products and services while pursuing education toward a Loan Officer License. Promotes professional communication, organization, teamwork, and an exceptional customer experience.

Supports the Branch Manager and Loan Officers with loan information collection, customer service, lead and loan tracking, product discussions, shipment tracking, issue resolution, and branch administration. Maintains knowledge of loan products, communicates professionally, and must keep an active NMLS license while pursuing Loan Officer licensing.