The Sales Assistant assists the Branch Manager and Loan Officers with the day to day functioning of the branch.
Responsibilities- Works closely with the Loan Officers to ensure all of the appropriate information is taken for each individual loan.
- Ensures an exceptional customer experience.
- Maintains and analyzes all loan and lead information.
- Provides support to Loan Officers by answering phone calls, keeping track of loan statuses, tracking product shipments, and assists in resolving problems.
- Facilitates conversations about the products offered by the Money Store and to assist in determining which product would be best for each individual.
- Required to know all products and services offered.
- Works under general supervision applying diversified procedures and standards.
- Completes non-routine assignments that require a longer timeframe.
- Participates in educational opportunities from Loan Officers, Branch Managers and outside sources to become well-versed in the loan process in order to obtain a Loan Officer License.
- Maintains an open communication style and a professional working environment with coworkers.
- Able to communicate via the telephone, face to face and email.
- Supports diversity and is familiar with current laws and practices.
- Is results driven, works well with others, excels in project management, is organized, is professional and is unbiased.
Skills Required
- Able to communicate via telephone, face to face, and email
- Supports diversity and is familiar with current laws and practices
- Results-driven and works well with others
- Project management skills
- Organized and professional
- Unbiased
What We Do
The Money Store has been a trusted mortgage brand for more than 50 years. We are a full-service residential mortgage lender that provides easy, efficient, and affordable home financing while maintaining a 96% customer satisfaction rating. Our mission is to help people achieve their homeownership goals by delivering personalized mortgage solutions and first-class service. Headquartered in Florham Park, New Jersey, The Money Store is a privately held, family-owned company. We are licensed in 47 states plus the District of Columbia and operate more than 25 branches across the country. Working together with borrowers, brokers, and builders, we’ve helped thousands of people buy, build, renovate, and refinance their homes. This site is not authorized by the New York State Department of Financial Services. No mortgage loan applications for properties located in the state of New York will be accepted through this site. MLD Mortgage, Inc. dba The Money Store, NMLS ID #1019 (www.nmlsconsumeraccess.org). Located at: 30B Vreeland Rd, Ste 200, Florham Park, NJ 07932. Phone: 973-805-2000.
