Jobs at The Armstrong Group

Owns end-to-end customer retention, churn prevention, and win-back marketing. Uses churn signals, segmentation, predictive modeling, health scoring, and personalized campaigns across direct mail, email, and outbound channels. Manages mover retention, competitive-market save plays, call-center alignment, and retention data reporting. Continuously tests and optimizes tactics while partnering with Marketing Operations and Analytics to improve measurable churn outcomes.

Own end-to-end B2B marketing for Armstrong Business, including brand, demand generation, web conversion, lead nurture, sales enablement, product positioning, content, events, segmentation, retention, and pipeline reporting. Partner closely with commercial leadership and sales to generate qualified opportunities, grow existing accounts, and support revenue targets across SMB, enterprise, multi-site, and wholesale customers.

Owns Armstrong’s acquisition marketing and demand generation across markets. Responsibilities include managing paid media and search, optimizing advertising budgets and ROAS, running retargeting, tailoring campaigns by segment, connecting brand storytelling to demand campaigns, testing emerging channels, managing paid-media data, and delivering qualified traffic to Demand Capture. Requires 4+ years of demand generation, media buying, or performance marketing experience.

Owns delivery of a product initiatives roadmap from business requirements through launch across broadband, video, Wi-Fi, mobile, and voice. Builds project plans, manages dependencies, resources, vendors, requirements, change control, UAT, launch readiness, risks, and executive reporting. Coordinates cross-functional teams without direct authority and drives post-launch improvements.

Owns the customer welcome and onboarding experience from installation through the first 90 days. Designs and optimizes personalized, omnichannel journeys across email, SMS, apps, portals, mail, and physical kits. Uses segmentation, lifecycle analytics, cohort analysis, and retention signals to improve loyalty, identify churn risk, and support cross-sell opportunities. Partners with field operations, customer care, data, product, and operations teams to deliver a consistent customer experience.

Prepares journal entries, maintains accounting records, reviews Accounts Payable batches, reconciles general ledger accounts, and supports budgeting and financial audits. The role also identifies process improvements, ensures compliance with accounting principles and company policies, and collaborates effectively while prioritizing work in a fast-paced onsite environment.

Develops commercial sales by identifying prospects, presenting security products and services, preparing proposals and contracts, processing work orders, and maintaining customer satisfaction after installation. The role manages quotas, follow-ups, site surveys, client response times, proposals, and concurrent projects involving sales, engineering, CAD, operations, and purchasing. Requires consultative selling, business-to-business sales experience, commercial security knowledge, strong communication and negotiation skills, and a valid driver’s license.

Sells commercial telecommunications products and services to small and midsized businesses within an assigned territory. Responsibilities include prospecting, cold calling, premise visits, networking, attending industry events, renewing and retaining accounts, conducting needs analysis, developing proposals, negotiating, forecasting sales, meeting quotas, maintaining client relationships, managing sales data, monitoring competition, and coordinating contract execution with internal departments. Some travel is required.

The Marketing Operations Manager leads digital marketing operations focused on customer acquisition and retention. Responsibilities include managing and optimizing the customer-facing website, improving conversion rates, tracking campaign performance, managing marketing budgets, overseeing paid and organic social media, coordinating content and campaign calendars, and partnering with Sales, Technology, and Creative. The role also mentors team members and supports data-driven marketing decisions.

Owns budgeting, forecasting, reporting, financial modeling, and performance analysis for an assigned business area. Develops scenario analyses, business cases, ROI evaluations, pricing assessments, and capital investment recommendations. Partners with operational leaders as a trusted financial advisor, identifies risks and opportunities, and provides actionable recommendations to improve business performance.

Sell Guardian Protection security solutions via in-home and on-site presentations to residential and small business leads. Qualify prospects, present proposals, collaborate on design and installation, manage builder community relationships, and conduct canvassing and local marketing to drive sales.

Support FP&A by analyzing financial performance, forecasting, maintaining standard costing, investigating manufacturing cost variances, creating dashboards (Power BI), assisting budgeting/forecasting, supporting monthly close, and partnering with cross-functional teams to provide decision-support analytics.

Outside consultative sales role selling commercial telecommunications (voice, hosted PBX, fiber internet, Ethernet) to SMBs. Generate leads, perform needs analysis, prepare proposals, meet sales quotas, maintain client relationships and sales databases, collaborate with operations, and travel within a defined territory.

Lead financial reporting, consolidation, and compliance; manage general ledger, AP/AR, payroll, inventory, and fixed assets; oversee subscription and service revenue recognition; drive ERP/system upgrades, integrations, and automation (including AI exploration); maintain internal controls and audits; develop accounting team and support acquisitions and strategic initiatives to improve operational efficiency and financial visibility.

Operate as an operational leader for commercial initiatives: manage customer pricing and promotional setup, maintain documentation and portals, coordinate cross‑functional execution, analyze customer and promotional data, and prepare sales presentations and reports to support selling and business reviews.

Develop new commercial prospects and manage existing accounts to meet sales quotas. Deliver presentations, prepare contracts and proposals, coordinate with internal teams, perform site surveys, and ensure customer satisfaction post-installation.

Sell integrated security solutions to national, regional, and multi-location customers. Prospect, develop relationships with decision-makers, prepare proposals, negotiate and close contracts, and coordinate with project management, installation, service, and billing teams. Manage client expectations and meet annual revenue and RMR quotas. Position requires regular travel.

Develop new commercial accounts and grow existing customers by identifying prospects, presenting proposals, closing contracts, processing work orders, coordinating installations, and ensuring post-installation customer satisfaction. Meet sales quotas, manage large concurrent projects, perform site surveys, and collaborate with internal teams to deliver solutions.

Develop new commercial prospects and manage existing customers to sell security and smart-technology products. Meet sales quotas, generate leads, deliver presentations and proposals, prepare contracts, process work orders, ensure customer retention, and coordinate multi-departmental project requirements and site surveys.

Develop new commercial prospects and manage existing accounts to meet sales quotas. Conduct site surveys, present proposals, prepare contracts, process work orders, follow up to ensure customer satisfaction, and coordinate with internal teams to deliver installations and service.