Jobs at The Armstrong Group

Senior commercial sales professional responsible for selling telecommunications products and services to small and midsized businesses. Duties include prospecting, cold calling, premise visits, networking, renewals, relationship management, solution design, proposals, presentations, forecasting, quota attainment, competitive analysis, database maintenance, and coordinating sales execution. The role requires territory travel, proactive lead generation, negotiation, and business-to-business outside sales experience.

Retains customers considering cancellation through consultative conversations, tailored offers, issue resolution, and service relocation support. Identifies opportunities to sell upgrades, equipment, and enhanced services to existing customers. Handles escalated concerns professionally, follows up on customer issues, and proactively strengthens relationships while meeting retention and sales goals.

Manages relationships with multifamily properties, HOAs, developers, civic stakeholders, and community partners to grow market presence. Coordinates resident events, sponsorships, local marketing, competitive intelligence, and brand-compliant campaigns. Supports service activation, escalates resident concerns, monitors agreements, manages local marketing budgets, and advises leadership on community trends and opportunities. Requires frequent external engagement, cross-functional collaboration, travel, and occasional evening or weekend availability.

Lead brand and packaging design across consumer products, corporate communications, sales materials, websites, and social media. Translate marketing objectives into commercially ready visual concepts, manage projects from briefing through production, maintain brand standards, and conduct quality-control reviews. Collaborate with marketing teams, agencies, printers, packaging suppliers, and other vendors while managing multiple deadlines and maintaining organized brand assets.

Owns end-to-end customer retention, churn prevention, and win-back marketing. Uses churn signals, segmentation, predictive modeling, health scoring, and personalized campaigns across direct mail, email, and outbound channels. Manages mover retention, competitive-market save plays, call-center alignment, and retention data reporting. Continuously tests and optimizes tactics while partnering with Marketing Operations and Analytics to improve measurable churn outcomes.

Own end-to-end B2B marketing for Armstrong Business, including brand, demand generation, web conversion, lead nurture, sales enablement, product positioning, content, events, segmentation, retention, and pipeline reporting. Partner closely with commercial leadership and sales to generate qualified opportunities, grow existing accounts, and support revenue targets across SMB, enterprise, multi-site, and wholesale customers.

Owns Armstrong’s acquisition marketing and demand generation across markets. Responsibilities include managing paid media and search, optimizing advertising budgets and ROAS, running retargeting, tailoring campaigns by segment, connecting brand storytelling to demand campaigns, testing emerging channels, managing paid-media data, and delivering qualified traffic to Demand Capture. Requires 4+ years of demand generation, media buying, or performance marketing experience.

Owns delivery of a product initiatives roadmap from business requirements through launch across broadband, video, Wi-Fi, mobile, and voice. Builds project plans, manages dependencies, resources, vendors, requirements, change control, UAT, launch readiness, risks, and executive reporting. Coordinates cross-functional teams without direct authority and drives post-launch improvements.

Sells commercial telecommunications products and services to small and midsized businesses within an assigned territory. Responsibilities include prospecting, cold calling, premise visits, networking, attending industry events, renewing and retaining accounts, conducting needs analysis, developing proposals, negotiating, forecasting sales, meeting quotas, maintaining client relationships, managing sales data, monitoring competition, and coordinating contract execution with internal departments. Some travel is required.

Owns budgeting, forecasting, reporting, financial modeling, and performance analysis for an assigned business area. Develops scenario analyses, business cases, ROI evaluations, pricing assessments, and capital investment recommendations. Partners with operational leaders as a trusted financial advisor, identifies risks and opportunities, and provides actionable recommendations to improve business performance.

Sell Guardian Protection security solutions via in-home and on-site presentations to residential and small business leads. Qualify prospects, present proposals, collaborate on design and installation, manage builder community relationships, and conduct canvassing and local marketing to drive sales.

Lead financial reporting, consolidation, and compliance; manage general ledger, AP/AR, payroll, inventory, and fixed assets; oversee subscription and service revenue recognition; drive ERP/system upgrades, integrations, and automation (including AI exploration); maintain internal controls and audits; develop accounting team and support acquisitions and strategic initiatives to improve operational efficiency and financial visibility.

Develop new commercial prospects and manage existing accounts to meet sales quotas. Deliver presentations, prepare contracts and proposals, coordinate with internal teams, perform site surveys, and ensure customer satisfaction post-installation.

Sell integrated security solutions to national, regional, and multi-location customers. Prospect, develop relationships with decision-makers, prepare proposals, negotiate and close contracts, and coordinate with project management, installation, service, and billing teams. Manage client expectations and meet annual revenue and RMR quotas. Position requires regular travel.

Develop new commercial accounts and grow existing customers by identifying prospects, presenting proposals, closing contracts, processing work orders, coordinating installations, and ensuring post-installation customer satisfaction. Meet sales quotas, manage large concurrent projects, perform site surveys, and collaborate with internal teams to deliver solutions.