Teams at The Armstrong Group

Senior commercial sales professional responsible for selling telecommunications products and services to small and midsized businesses. Duties include prospecting, cold calling, premise visits, networking, renewals, relationship management, solution design, proposals, presentations, forecasting, quota attainment, competitive analysis, database maintenance, and coordinating sales execution. The role requires territory travel, proactive lead generation, negotiation, and business-to-business outside sales experience.

Retains customers considering cancellation through consultative conversations, tailored offers, issue resolution, and service relocation support. Identifies opportunities to sell upgrades, equipment, and enhanced services to existing customers. Handles escalated concerns professionally, follows up on customer issues, and proactively strengthens relationships while meeting retention and sales goals.

Manages relationships with multifamily properties, HOAs, developers, civic stakeholders, and community partners to grow market presence. Coordinates resident events, sponsorships, local marketing, competitive intelligence, and brand-compliant campaigns. Supports service activation, escalates resident concerns, monitors agreements, manages local marketing budgets, and advises leadership on community trends and opportunities. Requires frequent external engagement, cross-functional collaboration, travel, and occasional evening or weekend availability.