Jobs at TGI Office Automation

Manages questionnaire data entry, bulk email communications, response organization, quality review, issue escalation, and follow-up tracking. Maintains accurate records and communicates professionally with internal teams and external contacts while managing multiple administrative tasks independently.

Processes monthly contract billing, invoices, credit memos, reconciliations, audits, and billing corrections. Responds to customer and internal billing inquiries, conducts meter collection calls, researches account histories, and coordinates with Sales, Service, Supplies, and Collections. The role requires strong customer service, billing or accounting knowledge, Excel proficiency, attention to detail, and the ability to manage high-volume work accurately and independently.

Administer Windows desktops and servers, corporate networks, Azure Active Directory, Microsoft 365, Teams, virtualization platforms, storage systems, and network hardware. Troubleshoot complex infrastructure incidents, perform root-cause analysis, manage hardware and software inventory, document technical procedures, and respond to support tickets. The role requires customer-service skills, collaboration, equipment handling, a driver’s license and vehicle, and travel to company locations in the Tri-State area.

Processes monthly sales commissions, maintains financial records in ERP systems, manages Excel spreadsheets for lease returns and inventory, prepares leasing billing documents, and supports cross-functional finance projects. The role collaborates with sales, leasing, contracts, and order processing teams while handling sensitive commission information and completing administrative finance tasks.

Maintain and obtain technical certifications for MFP/printer hardware and tiered solutions; provide sales and technical support; run solutions lab R&D and software testing; maintain lab/showroom; build custom demos and POCs; install/configure solutions; deliver customer training and Tier 2/3 help desk support.

Manage and improve data processes, build and maintain Power BI reports and SQL Server datasets, monitor KPIs, develop SOPs, support stakeholders with analytics and training, and lead ad-hoc profitability and service-metric analyses to drive operational efficiency.

Manage accounts payable and receivable tasks including invoice verification, data entry, payment processing, reconciliations, applying customer payments, and resolving vendor/customer inquiries. Coordinate with contracts and leasing teams, assist month-end close, perform account analysis, maintain accurate records, and provide general administrative support to the accounting department.