Jobs at TGI Office Automation

Manage accounts payable and receivable tasks including invoice verification, data entry, payment processing, reconciliations, applying customer payments, and resolving vendor/customer inquiries. Coordinate with contracts and leasing teams, assist month-end close, perform account analysis, maintain accurate records, and provide general administrative support to the accounting department.

Responsible for accurate, timely billing of customer contracts, reconciling invoices, resolving billing discrepancies, generating invoices/credit memos, researching contract billing, and handling customer inquiries while coordinating with Sales, Service, Supplies, and Collections.

Perform accurate, timely billing of customer contracts, reconcile invoices, generate invoices and credit memos, audit and research billing discrepancies, and analyze invoice data. Respond to customer billing inquiries, collaborate with Sales and internal departments, support Supplies and Collections, make ~60+ meter collection calls daily, and develop working knowledge of Service processes and tools.

Maintain and obtain technical certifications for MFP/printer hardware and tiered solutions; provide sales and technical support; run solutions lab R&D and software testing; maintain lab/showroom; build custom demos and POCs; install/configure solutions; deliver customer training and Tier 2/3 help desk support.

Manage and improve data processes, build and maintain Power BI reports and SQL Server datasets, monitor KPIs, develop SOPs, support stakeholders with analytics and training, and lead ad-hoc profitability and service-metric analyses to drive operational efficiency.

Lead and coordinate multiple cross-functional projects by developing and maintaining project plans and timelines, tracking milestones and risks, facilitating meetings, managing stakeholders, ensuring timely delivery within scope, and maintaining project documentation and governance.