Systems Engineer

Reposted One Month Ago
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11231, Brooklyn, NY, USA
In-Office
60K-70K Annually
Mid level
Hardware • Information Technology • Software • Automation
The Role
Maintain and obtain technical certifications for MFP/printer hardware and tiered solutions; provide sales and technical support; run solutions lab R&D and software testing; maintain lab/showroom; build custom demos and POCs; install/configure solutions; deliver customer training and Tier 2/3 help desk support.
Summary Generated by Built In

Job Title: Systems Engineer

The TGI Story

A second-generation family-owned business for over 62 years, TGI Office Automation is a comprehensive office technology provider offering scalable solutions for many of today’s complex business issues. TGI offers unparalleled, innovative technology from a variety of industry-leading partners.

TGI’s Mission Statement: Office automation empowers your business. By improving bottom-line profitability through smart, strategic solutions, we help our customers reduce costs and maintain a competitive position.

https://www.tgioa.com/

Primary Functions and Responsibilities:

  • Obtain and maintain technical certifications for MFP/Printer Hardware and Tier 1, Tier 2, and Tier 3 Solutions (vendor partners may change)
  • General sales and technical support for Sales Department
  • Solutions Lab Research and Development, Software Testing
  • Maintain Lab and Showroom environment
  • Custom Demo configurations – working with sales engineers to develop POCs and execute onsite trials
  • Installation and configuration of Tier 1, Tier 2, and Tier 3 solutions
  • Customer Training for MFP/Printer Equipment, Tier 1, Tier 2, and Tier 3 solutions
  • Help desk support for Tier 2 and 3 solutions

Qualifications:

  • Bachelor’s degree, preferably in IT (Computing/Networking) required or minimum 3-5 years of IT or industry experience
  • Knowledge of MySql and MSSQL databases
  • Knowledge of basic scripting languages
  • Excellent communication and presentation skills (written and verbal
  • Excellent time management skills

Job Type: Full-time

Salary: $60,000 - $70,000 (based on experience)

Benefits: Dental insurance, Health insurance, Vision Insurance, Life Insurance, PTO, and 401(k)

Schedule: Monday-Friday

Work Location: Northeast: In-person (Cherry Hill, NJ OR, West Caldwell, NJ, OR Brooklyn, NY, OR Melville, NY)

EEO Statement
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.

Skills Required

  • Bachelor's degree in IT (Computing/Networking) or minimum 3-5 years IT or industry experience
  • Knowledge of MySql databases
  • Knowledge of MSSQL databases
  • Knowledge of basic scripting languages
  • Excellent written and verbal communication and presentation skills
  • Excellent time management skills
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The Company
HQ: New York, NY
392 Employees
Year Founded: 1964

What We Do

TGI Office Automation is a comprehensive office technology provider offering scalable solutions to complex business issues. The company provides innovative technology from industry-leading partners like Toshiba, Lexmark, and HP, specializing in multifunctional copy/print/scan devices. Additionally, TGI provides leading-edge document management solutions structured to help businesses create, capture, store, access, and secure documents more effectively and efficiently.

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