Jobs at Texans Credit Union

Provide member and internal support for debit/credit/ATM cards and mobile wallet services. Process routine card maintenance, assist with dispute intake and tracking, research transactions, manage daily reports, prepare standard member communications, cross-train across card services functions, and escalate complex issues to senior staff while maintaining accurate records and high customer service.

Process member account setup, maintenance, IRA and estate/deceased account requests. Produce member letters, manage records/mailroom, review trust/POA documents, support unclaimed property/subpoena processes, assist branch staff, answer support line calls, and perform related backup duties.

Serve as primary sales contact at branch: identify member needs, originate/process/close loans, open and service accounts, cross-sell products, handle member issues, and provide branch operations support.

Manage a portfolio of early-stage delinquent accounts, contact members to collect and resolve delinquencies, process refunds and adjustments, communicate with internal teams, and maintain delinquency and net charge-off metrics.

Serve as the primary sales contact at a branch: identify member financial needs, originate/process/close consumer and real estate loans, open and service accounts, cross-sell products, handle member issues, and provide branch operational backup.