Jobs at Ten Lifestyle Group

Provide premium overnight customer service in Arabic and English for HNW/UHNW clients. Handle end-to-end travel and lifestyle requests including bespoke travel itineraries, bookings (hotels, flights, restaurants, events, yachts), visa support, billing, and promotional communications while working permanent night shifts.

Deliver end-to-end personalised concierge and luxury travel services for HNW/UHNW members across travel, dining, retail and experiences. Manage bookings, supplier negotiation, member relationships, service recovery, record-keeping, promote additional services, and identify commercial opportunities while maintaining high service standards.

As a Premium Travel Consultant, you will design customized travel experiences for high-end clients, using your expertise in luxury travel and client service.

Provide overnight, bilingual (Arabic/English) concierge and travel lifestyle support to HNW/UHNW clients: handle end-to-end travel bookings, reservations, bespoke itineraries, visa processing, promotions, and administrative billing for luxury travel and lifestyle services.

Prepare and review monthly close schedules, journals, reconciliations, VAT returns, and external filings. Manage cash flow forecasting, bank and intercompany reconciliations, payroll processing, asset registers, and accounts payable. Support audits, drive accounting process automation, and collaborate with global and local teams to ensure compliance and timely financial reporting.

Lead a cross-functional engineering team to design, build, deploy, and monitor scalable, reliable distributed systems. Embrace a DevOps "you build it, you run it" mindset, ensure quality via automated testing and observability, and collaborate with product, data, and platform teams. Apply and integrate AI capabilities to accelerate development and deliver production-grade services for millions of members.

Support Private Travel sales team by managing member enquiries, preparing sales documents and proposals, maintaining records in TEN Maid and TTS, coordinating logistics with operations, and delivering high-touch service to UHNW and VIP clients. Assist with sales collateral, market research, and issue resolution during travel to ensure luxury standards and strong member relationships.

Lead end-to-end CRM strategy and execution to drive engagement, retention, and lifetime value. Plan, build, and optimise email campaigns and automated journeys, leveraging data-driven segmentation, personalization, and testing. Partner with Marketing, Product, Data, CS, and Tech to measure performance, ensure compliance, and improve commercial KPIs through scalable CRM solutions.

Lead and scale a global CRM operating model, govern programme delivery, optimize campaign automation and personalisation, partner with Product/Data/Tech, manage multi-market execution, and drive performance reporting and continuous improvement.

Lead end-to-end CRM strategy and execution across email and CRM channels. Design, build and optimise automated, personalised journeys; drive segmentation, testing, performance measurement, and stakeholder alignment to improve engagement, retention, and commercial KPIs while ensuring compliance and governance.

Lead Market Development for LAC by defining strategy, identifying growth opportunities, building partnerships, and guiding proposition development. Drive commercial outcomes through market insight, cross-functional collaboration, and high-impact launches, while representing the company at industry events and influencing senior stakeholders.

Lead market strategy and commercial execution across LAC: identify opportunities, build regional partnerships, shape proposition and product roadmaps, drive launches and revenue, and advise stakeholders with market insights to grow member engagement and commercial outcomes.

Lead market development for LAC by defining regional strategy, partnerships, and propositions to drive member and commercial growth. Translate market insights into business cases, launch multi-country initiatives, build partner ecosystems, and influence global and regional stakeholders. Measure success by strategic impact, proposition relevance, partnership growth, and commercial contribution.

Manage and grow corporate client programmes by delivering strategic growth plans, overseeing programme delivery and governance, resolving issues, producing data-driven reports and market insights, maintaining stakeholder relationships, and ensuring timely invoicing and internal coordination to meet business targets.

Manage and grow existing corporate client programmes through strategic account plans, stakeholder engagement, governance, programme delivery, issue resolution, reporting and data analysis. Ensure timely invoicing and payments, share market intelligence, maintain internal communication, and drive performance to meet business targets.

Produce, edit, and optimize multimedia content across channels; manage content lifecycle, publishing, metadata, and discoverability; apply content design; use AI tools; monitor performance; support governance; mentor junior staff.

As a Travel Lifestyle Consultant, you will advise premium clients in French and English, manage bookings, create itineraries, and provide exceptional travel experiences.

The Account & Partnerships Manager in KSA will expand commercial relationships, manage accounts, negotiate partnerships, and lead marketing initiatives for growth.

The Talent Acquisition Manager will lead recruitment initiatives, manage the full hiring process, enhance the employer brand, and collaborate with stakeholders to attract top talent globally.

Lead and grow strategic retail and brand partnerships across EMEA to drive revenue, member engagement and commission opportunities. Manage partner negotiations, contract performance, analytics-based optimization, cross-functional marketing activation, and lead a small team to deliver best-in-market offers that boost acquisition, loyalty and NPS.