Teams at Ten Lifestyle Group

Supports product operations through platform configuration, quality assurance testing, documentation, release notes, backlog maintenance, reporting, and user feedback analysis. The intern shadows a Senior Product Manager during agile ceremonies and contributes to product delivery, discovery, and process improvement while gaining exposure to product strategy and cross-functional collaboration.

Lead end-to-end CRM strategy and execution to drive engagement, retention, and lifetime value. Plan, build, and optimise email campaigns and automated journeys, leveraging data-driven segmentation, personalization, and testing. Partner with Marketing, Product, Data, CS, and Tech to measure performance, ensure compliance, and improve commercial KPIs through scalable CRM solutions.

Owns end-to-end CRM strategy, campaigns, automated customer journeys, personalization, segmentation, testing, and optimization across email and other channels. Uses customer data and performance insights to improve engagement, conversion, retention, revenue, and lifetime value. Partners with Marketing, Product, Data, Technology, Legal, and Customer Experience teams while ensuring privacy compliance, governance, and high-quality campaign delivery.