Teams at Ten Lifestyle Group

Own end-to-end recruitment across designated regions, including sourcing, screening, interviews, offers, pre-employment checks, and onboarding coordination. Partner with hiring managers and global talent teams to deliver hiring campaigns, improve recruitment processes, manage costs, report performance metrics, build talent pipelines, and strengthen employer brand. The role requires strong stakeholder communication, compliance knowledge, analytical ability, and experience managing multiple vacancies across a fast-paced, potentially international environment.

Own end-to-end analytical work, including requirements gathering, data modeling, pipeline development, reporting, dashboards, and product and customer analysis. Maintain trusted metrics, semantic layers, data governance, and documentation while contributing to the data platform roadmap. Partner with Product, Engineering, and business stakeholders, review analytical work, mentor junior analysts, and deputize for the Lead Data Analyst when needed.

Leads customer experience transformation across the UK and Europe by translating member insights, performance data, and journey analysis into strategic priorities and measurable improvements. The role governs CX councils, drives cross-functional accountability, validates changes through testing and UAT, manages root-cause remediation, and identifies opportunities for digital transformation, automation, and responsible AI. It also manages CX governance for a strategic global client account and influences senior stakeholders across product, platform, operations, service, and data teams.