Jobs at Tekmetric

The Senior General Ledger Accountant oversees month-end close processes, ensures general ledger accuracy, manages multi-entity accounting, and drives process improvements to enhance operational efficiency.

The Customer Onboarding Manager will guide new customers through the Tekmetric platform, ensuring effective implementation and strong relationships while collaborating with various teams for continuous improvement.

The Director of Data Engineering will lead Tekmetric's data strategy and architecture, manage a data engineering team, and enhance the data infrastructure supporting AI/ML capabilities.

The Customer Education Manager at Tekmetric will implement and manage the LMS while developing e-learning content and providing technical support.

The Manager of Customer Success will lead a team, drive high retention rates, manage people development, and ensure operational excellence for SMB and Mid-Market customers.

The Senior Product Operations Manager at Tekmetric will analyze customer behavior, develop reporting frameworks, and enhance product analytics, driving impactful product decisions.

As a Sales Development Manager, you'll build and lead a high-performing SDR team, focus on pipeline metrics, coach individuals, and collaborate cross-functionally to enhance sales processes.

The Senior Software Engineer will build a large-scale data ingestion and classification system using web scraping, data processing, and search technologies, overseeing data extraction from various sources and developing search capabilities.

Manage and nurture partnerships with automotive industry leaders, driving adoption of Tekmetric and executing sales strategies. Collaborate internally and build relationships with C-level executives to expand business outreach.

The Senior Director of Growth Acquisition at Tekmetric leads digital growth strategies across paid media, SEO, and web performance, managing budgets, optimizing conversion rates, and fostering a high-performing team.

The Product Support Specialist at Tekmetric will address customer inquiries via phone, chat, and email, ensuring satisfaction by providing clear solutions. Responsibilities include documenting issues, staying updated on product features, and collaborating with the development team to enhance product support based on customer feedback.

As a Sales Development Representative, you'll generate leads and support the sales team by managing the customer journey through communication and information refinement.

As a Payments Account Executive, you will drive revenue growth by selling payment solutions, managing sales cycles, and enhancing customer satisfaction with automotive repair shops.

Design and implement scalable cloud infrastructure, monitor performance, automate processes, ensure security and compliance, and lead a DevOps team.

As a Senior Software Engineer (Backend), you will design and implement scalable applications, collaborate with agile teams, and mentor junior members while ensuring high code quality and performance.

The Senior Director of Product at Tekmetric will lead product strategy, ensuring alignment with customer needs, driving innovation, and managing cross-functional teams to grow the product suite effectively.

The Social Media Manager will own social media strategy and execution, creating engaging content for auto repair shop owners and driving brand awareness across multiple platforms.

The Director of Customer Support will lead the support function, ensuring customer satisfaction, operational excellence, and developing high-performing teams, alongside leveraging data and AI to enhance service delivery.

Lead the Customer Support team to meet SLAs and KPIs (CSAT, NPS, response times). Drive operational efficiencies, manage escalations, implement training, and collaborate cross-functionally to support product launches and customer success programs.

The Senior Director of Product will lead the product strategy and vision, manage product teams, ensure high-quality product delivery, and align with cross-functional teams to drive business impact.