As a Customer Success Manager (CSM), you'll support SMB customers, enhance their engagement, lead trainings, and ensure seamless experiences across departments.

The Senior Director of Growth Acquisition at Tekmetric leads digital growth strategies across paid media, SEO, and web performance, managing budgets, optimizing conversion rates, and fostering a high-performing team.

Manage and grow strategic partnerships with established automotive industry partners to drive partner and Tekmetric adoption, evaluate and prioritize opportunities, negotiate deals and contracts, collaborate cross-functionally, and build executive relationships to scale partnership programs.

Manage and grow strategic partner relationships in the automotive industry, drive joint revenue opportunities, negotiate deals and contracts, collaborate cross-functionally, and execute partnership strategy to increase adoption of Tekmetric.

As a Sales Development Representative, you'll generate leads and support the sales team by managing the customer journey through communication and information refinement.

As a Payments Account Executive, you will drive revenue growth by selling payment solutions, managing sales cycles, and enhancing customer satisfaction with automotive repair shops.

Design and implement scalable cloud infrastructure, monitor performance, automate processes, ensure security and compliance, and lead a DevOps team.

As a Senior Software Engineer (Backend), you will design and implement scalable applications, collaborate with agile teams, and mentor junior members while ensuring high code quality and performance.

The Senior Director of Product at Tekmetric will lead product strategy, ensuring alignment with customer needs, driving innovation, and managing cross-functional teams to grow the product suite effectively.

The Director of Customer Support will lead the support function, ensuring customer satisfaction, operational excellence, and developing high-performing teams, alongside leveraging data and AI to enhance service delivery.

The Product Support Specialist at Tekmetric will address customer inquiries via phone, chat, and email, ensuring satisfaction by providing clear solutions. Responsibilities include documenting issues, staying updated on product features, and collaborating with the development team to enhance product support based on customer feedback.

The VP of Sales, Expansion will lead revenue growth by driving product adoption, building strategic expansion processes, and collaborating across teams to enhance customer relationships.

As a Senior Data Engineer, you will design and maintain data infrastructure and pipelines, optimize data flow, and collaborate across teams to drive innovation and insights.

The Director of Product Operations leads product strategy and insights, builds operational frameworks, leverages AI, and influences cross-functional teams for business impact.

The Senior Director of Product will lead the product strategy and vision, manage product teams, ensure high-quality product delivery, and align with cross-functional teams to drive business impact.

Lead the Customer Support team to meet SLAs and KPIs (CSAT, NPS, response times). Drive operational efficiencies, manage escalations, implement training, and collaborate cross-functionally to support product launches and customer success programs.

Lead a team managing a high-volume customer portfolio to drive adoption, retention, and expansion using AI-enabled workflows. Mentor CSMs, define churn analysis and re-engagement strategies, ensure CRM hygiene, surface product insights to leadership, and continuously optimize processes for scalable impact.

Lead execution of integrated, multi-channel demand generation campaigns (webinars, events, email, SEM, display, social, retargeting) to drive MQLs/SQLs and revenue. Partner with sales, product marketing, and design; optimize funnels using data and experimentation; coordinate webinars and tradeshows; create outreach assets and support SDR/sales enablement.

The Account Executive will drive adoption and revenue growth for Tekmetric Marketing, manage a sales pipeline, conduct product demos, and collaborate with various teams while ensuring effective communication with customers.

The Risk Specialist monitors transactional data for fraud, analyzes portfolio risks, collaborates on fraud prevention, assists merchants with fraud issues, and maintains risk systems and reports.