Jobs at Tekmetric

The Senior Payroll Specialist manages end-to-end payroll processing across multiple states, ensuring accuracy, compliance, and integration with accounting systems and financial reporting.

The Senior Manager of Billing Operations oversees the full order-to-cash lifecycle for SaaS subscriptions, ensuring accurate invoicing and cash collection while optimizing the billing platform and collaborating cross-functionally.

Lead end-to-end payments and risk operations for an embedded fintech platform: merchant onboarding, underwriting, transaction monitoring, disputes, and loss management. Build reporting, data pipelines, and dashboards; move from manual processes to AI-assisted decisioning; own Stripe and partner relationships; maintain compliance and controls; present metrics to leadership; and hire and scale a lean operations team.

As a Sales Development Representative, you'll generate leads and support the sales team by managing the customer journey through communication and information refinement.

As a Payments Account Executive, you will drive revenue growth by selling payment solutions, managing sales cycles, and enhancing customer satisfaction with automotive repair shops.

Design and implement scalable cloud infrastructure, monitor performance, automate processes, ensure security and compliance, and lead a DevOps team.

As a Senior Software Engineer (Backend), you will design and implement scalable applications, collaborate with agile teams, and mentor junior members while ensuring high code quality and performance.

The Senior Director of Product at Tekmetric will lead product strategy, ensuring alignment with customer needs, driving innovation, and managing cross-functional teams to grow the product suite effectively.

Lead programs to optimize Sales, Sales Development, and Channel Partnership processes. Manage tools, automate workflows, ensure data integrity, build dashboards, analyze customer behavior, identify at-risk accounts, and execute scalable processes to drive revenue and customer health.

Manage and grow strategic channel partnerships in the automotive industry: drive partner adoption of Tekmetric, evaluate and execute revenue opportunities, negotiate deals and contracts, coordinate internal stakeholders, and maintain C-level relationships to scale partnership programs.

Lead support analytics, KPI framework, QA, workforce management, capacity planning, and knowledge/content operations. Build dashboards, translate data into leadership decisions, drive process improvements, and oversee WFM and QA programs across voice, chat, and AI channels.

The Director of People Partnerships will develop a people partnership framework, manage a small team, and work closely with senior leadership to enhance organizational capability and team health through strategic people initiatives.

The Senior Product Designer will lead user experience strategy, collaborate with cross-functional teams, create and iterate on product designs, and guide the design team while impacting product direction.

The People Partner will develop leaders, enhance team performance, navigate organizational health, drive business outcomes, and collaborate cross-functionally on talent initiatives.

The Manager of Product Support leads the support department, ensuring customer satisfaction and operational efficiencies while managing critical escalations and collaborating across teams.

Design, deliver, and continuously improve structured onboarding programs for Revenue roles. Administer the LMS, manage AI role‑play content, track new‑hire progress, build manager coaching plans, partner with Revenue leaders, and support promotional readiness and reporting.

As a People Operations Coordinator, you'll coordinate recruitment, streamline onboarding processes, manage HR logistics, and enhance employee engagement at Tekmetric.

Lead a team of Customer Onboarding Managers while developing and implementing efficient onboarding processes for mid-market and enterprise customers. Collaborate with various departments to ensure smooth transitions and address client needs, all while improving customer satisfaction and onboarding metrics.

The Expansion Sales Development Manager at Tekmetric will lead outbound teams for two product lines, drive sales targets, coach team members, and collaborate cross-functionally, all while building and refining processes as the Payments motion is established.

The Channel Partner Manager will cultivate partnerships, drive revenue, and collaborate internally to enhance Tekmetric's growth in the automotive industry. Key responsibilities include managing partner relationships, evaluating opportunities, negotiating deals, and engaging with executives.