Jobs at Techno Brain Group

Manage business data and governance while designing, automating, and maintaining dashboards and management reports. Analyze performance, costs, income leakage, customer-support operations, and business processes to identify improvement opportunities. Present findings to senior management, support business cases, resolve recurring customer issues, coordinate with IT on system problems, and improve forecasting, planning, data quality, and reporting efficiency.

Acquire new enterprise and public-sector accounts across African markets, close high-value IT solution deals, conduct market and competitive analysis, and develop go-to-market strategies. Manage RFPs, bids, procurement processes, and relationships with multilateral organizations including the World Bank, IFC, EU, and USAID. The role requires ethical, strategic selling and offers mentorship toward future sales leadership.

Leads a large-scale digital transformation project, overseeing planning, execution, governance, budgets, schedules, risks, quality, documentation, and closure. Builds relationships with government ministries, donors, and partners; leads workshops and steering meetings; manages stakeholder expectations; coordinates cross-functional teams and resources; and mentors project staff. The role requires extensive public-sector IT and tax or revenue administration project experience, donor-funded program delivery, strong process management, and cultural adaptability.

Designs, develops, configures, reviews, documents, and supports robotic process automation solutions using RPA tools. Responsibilities include coding, troubleshooting automation issues, system integration, post-implementation support, and improving operational efficiency. The role requires programming experience, familiarity with UiPath or Microsoft Power Automate, foundational AI and machine learning knowledge, analytical and strategic planning skills, problem-solving ability, and strong communication.

Leads software quality assurance activities across multiple platforms, including test environment setup, scenario and case design, requirements testability reviews, automated and manual testing, defect tracking, regression testing, reporting, and KPI management. The role also supports test planning, peer reviews, triage, process improvement, and collaboration with engineering, onsite, and partner teams while helping manage high-performing testing teams.

Lead enterprise software sales across Africa and Asia, focusing on public-sector and government clients. Own the full sales cycle, including prospecting, RFP and tender responses, negotiations, and contract closure. Build strategic partnerships, maintain sales pipelines and forecasts, and drive revenue growth. Mentor and motivate sales teams while coordinating with presales and delivery teams to develop competitive proposals.

Implements and deploys financial and ERP systems, gathers requirements, configures solutions, manages data migration, and conducts system testing and UAT. Develops training and documentation, provides customer support and troubleshooting, contributes to project planning, and advises sales teams during pre-sales activities. The consultant works with cross-functional teams and clients across geographies to deliver system implementations and ongoing improvements.

Monitors inbound and outbound calls, social media responses, and tickets to evaluate quality, compliance, accuracy, customer service, and script adherence. Conducts calibration sessions, prepares quality reports, tracks performance gaps, supports improvement plans, delivers new-hire and refresher training, and recommends enhancements to processes and training materials. May supervise the team in the Team Leader’s absence.

Supports full-stack application development across coding, testing, deployment, debugging, documentation, and version control. Contributes to open-source projects, integrates open-source components into enterprise solutions, researches emerging technologies, maintains repositories, and participates in code reviews, Agile stand-ups, and knowledge-sharing sessions under senior engineer supervision.

Performs manual and automated software testing, including performance and load testing with JMeter and API testing with Postman. Develops test cases and documentation, manages defects, applies QA methodologies across the SDLC, and works in Agile and DevOps environments. Uses Selenium and TestNG for automation, Git for version control, and Jenkins for CI/CD while collaborating to identify and resolve software quality issues.

Develop and maintain Layer 1 and Layer 2 blockchain systems, smart contracts, APIs, wallet integrations, decentralized identity solutions, and blockchain infrastructure. Build secure, scalable applications using Solidity, Rust, and general-purpose programming languages; manage nodes and networking; implement key-management controls; write tests; support audits; and collaborate with product, DevOps, compliance, and UX teams. The role also involves Web3 integrations, cross-chain technologies, decentralized storage, oracles, and emerging blockchain protocols.

Monitors inbound and outbound calls, social media responses, and support tickets to assess quality, compliance, accuracy, customer service, and script adherence. Conducts calibration sessions, prepares quality reports, tracks performance gaps, supports improvement plans, delivers new-hire and refresher training, and recommends process or training enhancements. The role may supervise the team when the Team Leader is absent.

Own the full sales cycle for IT outsourcing services, including prospecting, pitching, negotiation, and closing. Build and expand relationships with enterprise and mid-market technology decision-makers, achieve revenue targets, develop tailored proposals and RFP responses, manage CRM pipelines and forecasts, and represent the company at industry events and client meetings. The role requires consultative selling, technology fluency, autonomy, and strong relationship-management skills.

Develop and maintain scalable Python applications, including backend components, server-side logic, scripts, and integrations with web services. Responsibilities include designing applications, writing clean code, testing, debugging, and integrating user-facing elements. The role also requires working with identity and access management technologies, LDAP, Kubernetes, Linux, Docker, Keycloak, authentication protocols, and REST APIs.

Develop and enhance a mission-critical tax administration platform using .NET technologies. Build backend services and RESTful APIs, responsive Angular interfaces, and optimized PostgreSQL database operations. Implement real-time capabilities with SignalR, unit testing, authentication, logging, and deployment processes. Collaborate with product, QA, and domain teams to deliver reliable, scalable, maintainable releases for government clients.

Lead pre-sales and solution strategy for government and enterprise transformation opportunities. Responsibilities include solution architecture, RFP and tender responses, technical proposals, compliance matrices, architecture diagrams, PoCs, customer presentations, effort estimation, bid strategy, and evaluation of AI, cloud, open-source, IAM, ERP, and enterprise automation technologies. The role independently coordinates stakeholders and develops reusable proposal frameworks and solution accelerators.

Develops operational forecasts, staffing plans, and optimized agent schedules across 16-week and 12-month planning horizons. Monitors service levels, productivity, adherence, workload, and forecast accuracy; produces operational and financial reports; identifies risks, overtime, recruitment needs, and process improvements. Collaborates with workforce managers, operations teams, clients, and real-time analysts to maintain service levels, control costs, support change impact assessments, and improve workforce planning governance.

Design, build, and deploy production machine learning systems for classification, NLP, computer vision, conversational AI, and retrieval-augmented generation. Develop pipelines, conduct experiments and evaluations, implement monitoring and observability, and collaborate with client teams to translate business requirements into solutions. The role also includes writing tested documentation, mentoring junior engineers, and contributing to technical best practices.

Lead Odoo ERP implementations, configurations, custom development, integrations, data migrations, upgrades, troubleshooting, performance optimization, and end-user training. Translate business requirements into technical and functional solutions across finance, sales, inventory, HR, procurement, and other modules. Collaborate with stakeholders, manage delivery risks, ensure data integrity and security, and provide post-implementation support.

Lead the strategy, roadmap, requirements, backlog, and agile delivery of IFMIS/ERP solutions. Collaborate with engineering, finance, procurement, government agencies, and external stakeholders to ensure solutions meet financial management, regulatory, audit, and procurement requirements. Track product KPIs, oversee integrations with financial systems and APIs, conduct market analysis, and develop go-to-market strategies.