Jobs at Teamworks

Own the product strategy, roadmap, team, customer relationships, and P&L for Teamworks’ Coaching, Player Personnel, Recruiting, and Intelligence portfolio. Lead AI strategy across sports markets, integrate acquired products, align engineering, design, data science, marketing, and sales, and convert proprietary sports data into AI-powered workflows. Represent the business with teams, leagues, and partners while driving multi-market growth and product execution.

Own the full customer lifecycle for Teamworks clients in Japan, including implementation, training, renewals, expansion, and software adoption across sports technology products. Build trusted relationships with Japanese sports organizations, identify growth opportunities, translate technical concepts for stakeholders, and collaborate with product and intelligence teams. The role requires Japanese and English fluency, sports industry experience in Japan, strong communication and project management skills, and travel within Japan.

Provide responsive customer support for Teamworks’ financial products by troubleshooting complex issues, managing case queues, handling technical requests, and answering transaction questions. Analyze payment issues, assist with disputes, protect sensitive information, and coordinate with internal teams to improve products and customer outcomes. Evening and weekend coverage is required.

Own technical account management for APAC performance-product clients, primarily Teamworks AMS. Lead implementations from configuration through adoption, provide consulting and training, troubleshoot product and strategic issues, introduce features, and partner with Sales and Customer Success on renewals and expansion. The role serves elite sporting organizations across APAC and requires strong client management, sports technology or high-performance sport experience, product expertise, and APAC timezone availability.

Own post-sale relationships for Teamworks customers across the Middle East. Lead Arabic-language Hub implementations, drive renewals and account health, support demos and cross-sell opportunities, and build relationships through on-site customer visits. The role requires fluent Arabic and English, professional sports organization experience, project management, data literacy, and strong communication and leadership skills.

Own the AMS frontend, designing and shipping React and TypeScript features for data-intensive grids, forms, dashboards, and widgets. Integrate RESTful APIs using TanStack Query, manage state with React Context or Zustand, implement SurveyJS forms, and optimize performance for large datasets. Collaborate with backend engineers and designers, contribute to code reviews and Agile ceremonies, and work across time zones with an Australia-based team. The role requires US citizenship and willingness to pursue future security clearance.

Define and lead the technical architecture for a lakehouse on AWS, build production pipelines and data models for time-series and multi-source data, introduce data governance and catalog foundations, author platform playbooks (ADRs, runbooks, Terraform modules), deliver projects end-to-end, and mentor engineers while representing the platform to senior leadership and non-technical stakeholders.

Own post-sale relationships and Hub implementations across Italy and Southern Europe, drive renewals and account health, analyze customer data to inform success plans, support demos and cross-sell with an Italian-speaking AE, and build in-person relationships through regular onsite visits.

Own and grow customer relationships across Italy and Southern Europe, lead Italian-language Hub implementations, analyze customer data to drive engagement and renewals, support demos and cross-sell with Account Executives, and build in-person regional relationships.

Sell Teamworks Performance products (AMS, S&C, Nutrition) across EMEA by building a self-generated pipeline, managing long multi-stakeholder sales cycles, demonstrating integrated product value, identifying upsell opportunities, and closing complex multi-product deals. Partner with local reps, marketing, and business development, develop technical fluency in performance departments, and travel extensively across Europe to engage prospects and customers.

Lead Italy territory sales for Teamworks across Serie A, Serie B and federations. Convert reference customers into expansion deals, open and close new accounts, build senior relationships with sporting directors and owners, collaborate with Customer Success and BDE for handoffs, and feed market intelligence into regional strategy.

Lead sales for Italy across Serie A/B and federations, convert references into expansions, open and close new club opportunities, build senior relationships with sporting leadership, and provide market intelligence to inform regional strategy.

Sell Teamworks Player ID across Europe and the Middle East by owning the full commercial cycle: build and progress pipeline, engage C-suite and senior stakeholders, multi-thread across organizations, close deals, partner with Marketing/BD, and represent the product at industry events with regular in-person travel.

Lead and ship Teamworks AI products (Ask Teamworks and AI-native agents), own foundational AI platform and standards, drive roadmap for agentic workflows, define evaluation/grounding policies, measure product success (query success, time-to-answer, DAU, NPS), and enable other PMs to adopt AI patterns across the product suite.

Own benefits administration and leave management across US, UK, Canada and EOR markets. Serve as primary employee contact for benefits and leave, manage relationships with providers, run open enrollment and audits, maintain HRIS accuracy, partner with Finance/payroll, and create education materials to drive utilization and compliance.

Own go-to-market for Coaching and Personnel product categories: gather market, customer, and competitive insights; define positioning and messaging; lead product launches and multi-channel campaigns; build enablement, playbooks, and training for Sales and CS; use Customer.io to drive adoption; define and track KPIs; create AI-driven workflows and partner with Product, Sales, Customer Success, and Executive leadership to grow adoption.

Sell and grow Teamworks Performance products to Division I programs: own DI pipeline, lead consultative discovery with performance and athletic staff, partner with Customer Success for expansion/renewals, represent Teamworks at events, and feed market intelligence to product and marketing.

Sell Teamworks EMR and Strength & Conditioning products to non-DI college performance staff. Build territory pipeline, lead practitioner-level discovery with athletic trainers and S&C coaches, partner on onboarding and renewals, and demonstrate practical value to budget-conscious programs.