Jobs at Tandem Health

Lead engineering for governance, risk, and compliance systems by converting security requirements into production controls, evidence pipelines, automated tests, monitoring, and traceable workflows. Build and operate GRC automation, detect control and evidence failures, prepare audit evidence, support compliance and legal assessments, and explain technical controls to engineers, auditors, and internal teams. The role requires independent ownership, sound engineering judgment, and strong practices around testing, access control, data minimization, retention, and auditability.

Own Tandem Health’s analytics data layer, including dbt models, metrics, semantic definitions, testing, monitoring, and documentation. Translate stakeholder questions into trustworthy insights, self-service workflows, and actionable answers. Partner closely with product, clinical operations, commercial, and finance teams, proactively identify risks and opportunities, and influence data platform priorities. The role requires strong SQL, production modeling experience, business judgment, communication, and end-to-end ownership.

Provide frontline customer support through tickets and calls, triage and escalate urgent issues, maintain customer relationships, coordinate onboarding and training, create support documentation, and identify recurring issues and product feedback. The role requires clear Dutch and English communication, empathy under pressure, strong organization, basic technical troubleshooting, and collaboration with internal teams. Based in Leiden, with occasional travel for major deployments.

Handle customer support tickets and phone calls, resolve issues, and ensure customers feel heard and supported. Assist with onboarding and training preparation, create and improve FAQs and knowledge-base content, and identify recurring problems for team resolution. The role requires Dutch and English communication, technical troubleshooting, organized documentation, and coordination with internal teams. It is full-time and office-based in Leiden, with occasional travel to support larger implementations.

Drive new business growth across Finland’s SMB healthcare market by owning the full sales cycle, from outbound prospecting and discovery through demonstrations, negotiation, close, and customer handover. Build pipeline, meet sales quotas, manage CRM and forecasting, develop healthcare relationships, and collaborate with Delivery, Medical Operations, Marketing, Product, and leadership. Represent Tandem at industry events and help improve sales processes and customer experience.

As a Revenue Operations Specialist, you'll improve systems, workflows, and reporting across various markets, driving operational efficiency and supporting sales and marketing teams.

Lead and develop strategic partnerships within the DACH healthcare sector, drive new business, and strengthen existing relationships.

As a Forward Deployed Engineer at Tandem Health, you will integrate and optimize healthcare products in real-world settings, debug complex issues, and collaborate with clinicians to improve deployments.

As an MDR Compliance Operations Specialist, you will ensure compliance with EU MDR requirements for SaMD products by maintaining documentation, managing change processes, and collaborating with engineering and product teams.

Join Tandem Health as an AI Engineer to develop LLM-driven healthcare applications, enhancing user experience in a collaborative, fast-paced environment.

As a Product Engineer, you'll own product development, define requirements, collaborate with teams, and implement scalable web applications to improve user experience.

As a Design Engineer, you'll develop user-facing features, collaborate with designers, and ensure high-quality, responsive frontend applications primarily using TypeScript and React, while also contributing across the stack for APIs and data flows.

As a Sales Development Representative, you'll drive outreach efforts, qualify leads, engage healthcare stakeholders, and collaborate with Marketing and Product teams to generate opportunities and build the sales pipeline.

Lead a team of engineers to build high-impact product features, guiding product direction and execution while ensuring high velocity and quality.

Own Tandem's commercial narrative: craft differentiated positioning, build sales enablement, translate clinical evidence and product data into persuasive stories, drive product storytelling across growth surfaces, inform product decisions with customer and competitive insights, and measure enablement impact on pipeline.

As a Business Development Representative at Tandem Health, you'll manage a sales cycle, build relationships with healthcare professionals, and tailor solutions to improve patient care.

Lead complex SaaS sales cycles across Norway’s private healthcare market, from outbound prospecting through negotiation and closing. Manage clinical, operational, IT, executive, and partner relationships; develop strategic account plans; drive direct and partner-led sales; represent Tandem at industry events; and maintain accurate CRM pipeline forecasting. The role collaborates with Medical Operations, Product, Marketing, and Leadership to support healthcare transformation.

Drive adoption of Tandem Health AI across Dutch GP practices by managing stakeholder outreach, scheduling meetings, coordinating onboarding logistics and training, maintaining CRM pipeline accuracy, tracking adoption progress, and collecting customer feedback. The role engages care group leaders, practice managers, GPs, and assistants while supporting rollout activation within contracted healthcare organizations.

Lead the build-out of an AI-enabled clinician support function: own Intercom setup, automate triage and workflows, create documentation and escalation processes, track support metrics, and partner with Product, Engineering and Medical Operations to reduce manual support load and improve clinician satisfaction.

The Clinical Research Lead will drive Tandem Health's research strategy, coordinate clinical studies, analyze results, and publish findings to enhance clinical practice.