Jobs at TAL Australia

As a Claims Consultant, manage life insurance claims by providing excellent customer service, assessing claims, communicating with stakeholders, and ensuring timely outcomes.

As the Claims Team Manager, you will lead a claim portfolio, ensure customer care, manage a high-performing team, and drive continuous improvement in claims processes while maintaining compliance and risk management standards.

The Insurance Consultant position involves outbound sales calls to guide customers through life insurance options, achieving sales targets, and maintaining records. You'll work in a hybrid environment, collaborating with teams to deliver a positive customer experience.

The Claims Consultant manages a portfolio of complex TPD claims, applying insurance legislation knowledge, collaborating with stakeholders, and ensuring quality outcomes with empathy and professionalism.

As a Claims Consultant, you will manage life insurance claims, providing a seamless customer experience, assessing claims, engaging with external professionals, and ensuring timely outcomes.

The Risk Analyst leads incident management, strengthens risk controls, provides compliance advice, and champions risk culture in financial services.

The Marketing Specialist will improve customer experience and retention by managing campaigns, analyzing insights, and simplifying customer journeys while collaborating with stakeholders.

Lead and execute TAL's Recovery strategy, enhancing health outcomes and customer experiences via innovative solutions and partnerships.

The role involves rotating through IT teams, contributing to design and deployment of technology solutions in claims management, and improving system performance through modern engineering practices.

The Commissions Consultant manages commission calculations and payments, ensuring accuracy, compliance, and governance in line with TAL's agreements.

The Senior Analyst Prudential Compliance will strengthen compliance frameworks, manage regulatory changes, enhance risk visibility, and support decision-making, focusing on compliance and risk culture in alignment with regulations.

Lead the Claims Quality Assurance team to ensure compliant claim assessments and promote a risk management culture. Manage claims portfolio, resolve escalations, oversee operations, and develop team members.

As a Business Analyst, you will analyze customer needs, drive system enhancements, support change delivery, and strengthen team capabilities to improve outcomes across the Investments and Super Platform.

Manage end-to-end group life insurance claims (TPD and IP) for the REST fund, liaising with customers, advisers and medical/legal specialists to assess, calculate and finalise payments while delivering high-quality, empathetic service.

As a Senior Claims Consultant, you will manage complex Group Life claims, provide customer support, and mentor junior staff, ensuring compliance with policy and regulations.

The Senior Risk Analyst will provide risk and compliance advice, strengthen governance, oversee monitoring, and foster a strong risk culture with a focus on AI and data.

Manage life insurance claims from start to finish, providing a seamless customer experience while engaging with medical professionals and ensuring timely outcomes.

This role enhances TAL's Business Resilience through improving Business Continuity and Crisis Management, supporting stakeholders, and coordinating incident management.

Manage end-to-end Group Multi life insurance claims (TPD/IP), interpret legacy policy terms, assess and finalise payments, engage medical and legal specialists, and deliver clear communication and support to customers and stakeholders.

Manage a portfolio of complex, high-value underwritten TPD and life insurance claims, applying Insurance Contracts Act knowledge. Collaborate with technical experts and stakeholders, engage claimants and legal parties empathetically, and act as a mentor and escalation point to uplift team capability and embed best practice.