As a Customer Experience Specialist, you'll assist customers efficiently, resolve queries, perform administrative tasks, and collaborate with team members while providing excellent service and support.

The role involves being the first point of contact for customers, resolving queries, completing admin tasks, and assisting with escalations in a supportive team environment.

As a Customer Experience Specialist, you will assist customers, resolve queries, manage escalations, and support team efforts while providing excellent service.

The Manager, Strategic Transactions will develop investment thesis, conduct financial analysis, and provide strategic insights for commercial opportunities, supporting the entire deal process from creation to execution.

As a Claims Consultant, manage life insurance claims, ensuring quality service and communication with clients and external parties.

Lead and manage a Claims Quality Assurance team, ensuring claim assessments meet quality and compliance standards while promoting a culture of risk management and continuous improvement.

Lead the Claims Quality Assurance team to ensure compliant claim assessments and promote a risk management culture. Manage claims portfolio, resolve escalations, oversee operations, and develop team members.

The Senior Analyst Prudential Compliance will strengthen compliance frameworks, manage regulatory changes, enhance risk visibility, and support decision-making, focusing on compliance and risk culture in alignment with regulations.

As a Frontend Engineer, you'll create accessible user experiences, develop scalable UI modules, and maintain a component library, ensuring quality and collaboration with product and design teams.

The Senior Risk Analyst will provide risk and compliance advice, strengthen governance, oversee monitoring, and foster a strong risk culture with a focus on AI and data.

Manage end-to-end group life insurance claims (TPD and IP) for the REST fund, liaising with customers, advisers and medical/legal specialists to assess, calculate and finalise payments while delivering high-quality, empathetic service.

Partner with the Chief Customer & Brand Officer to set strategy, governance and operating rhythms; lead executive and board reporting, budget oversight and delivery of priority initiatives; own Line 1 risk management (FAR, controls, incidents) and coordinate innovation and global partnerships to embed risk‑aware decision making across Customer & Brand.

As a Senior Claims Consultant, you will manage complex Group Life claims, provide customer support, and mentor junior staff, ensuring compliance with policy and regulations.

Partner with Claims and health practitioners to design and deliver evidence-based recovery and return-to-work strategies for IP and TPD claims. Intervene early on at-risk claims, coach Claims Consultants, influence external provider quality, and contribute insights to improve recovery outcomes and claims performance.

The Head of Strategy is responsible for developing and executing strategic initiatives to drive growth, innovation, and competitive positioning in the life insurance sector, while aligning with organizational goals.

Lead the frontend engineering team to develop customer-facing experiences, implement scalable architectures, and mentor engineers while championing quality and accessibility standards.

Lead the end-to-end transaction lifecycle in life insurance, including financial due diligence, modelling, deal structuring, and stakeholder management, while mentoring a high-performing team.

The Salesforce Engineer will enhance the Salesforce Financial Services Cloud, automate workflows, and design reliable integrations while ensuring high-quality solutions.

The Site Reliability Platform Engineer ensures platform reliability at scale, leads CI/CD practices, automates processes, and mentors engineers while driving incident responses.

The Team Manager leads a claims team, ensuring fair outcomes for customers while managing risks and building team performance. Responsibilities include resolving complex claims, promoting compliance, and driving continuous improvement in customer experience.