The Senior Risk Analyst will provide risk and compliance advice, strengthen governance, oversee monitoring, and foster a strong risk culture with a focus on AI and data.

Manage end-to-end group life insurance claims (TPD and IP) for the REST fund, liaising with customers, advisers and medical/legal specialists to assess, calculate and finalise payments while delivering high-quality, empathetic service.

Partner with the Chief Customer & Brand Officer to set strategy, governance and operating rhythms; lead executive and board reporting, budget oversight and delivery of priority initiatives; own Line 1 risk management (FAR, controls, incidents) and coordinate innovation and global partnerships to embed risk‑aware decision making across Customer & Brand.

As a Senior Claims Consultant, you will manage complex Group Life claims, provide customer support, and mentor junior staff, ensuring compliance with policy and regulations.

Partner with Claims and health practitioners to design and deliver evidence-based recovery and return-to-work strategies for IP and TPD claims. Intervene early on at-risk claims, coach Claims Consultants, influence external provider quality, and contribute insights to improve recovery outcomes and claims performance.

The Head of Strategy is responsible for developing and executing strategic initiatives to drive growth, innovation, and competitive positioning in the life insurance sector, while aligning with organizational goals.

Lead the frontend engineering team to develop customer-facing experiences, implement scalable architectures, and mentor engineers while championing quality and accessibility standards.

Lead the end-to-end transaction lifecycle in life insurance, including financial due diligence, modelling, deal structuring, and stakeholder management, while mentoring a high-performing team.

The Salesforce Engineer will enhance the Salesforce Financial Services Cloud, automate workflows, and design reliable integrations while ensuring high-quality solutions.

The Site Reliability Platform Engineer ensures platform reliability at scale, leads CI/CD practices, automates processes, and mentors engineers while driving incident responses.

The Claims Portfolio Manager enhances TAL's claims portfolio by using data insights to drive decision-making, improve claim outcomes, and ensure governance and integrity in claim processes.

The Team Manager leads a claims team, ensuring fair outcomes for customers while managing risks and building team performance. Responsibilities include resolving complex claims, promoting compliance, and driving continuous improvement in customer experience.

This role enhances TAL's Business Resilience through improving Business Continuity and Crisis Management, supporting stakeholders, and coordinating incident management.

Manage life insurance claims from start to finish, providing a seamless customer experience while engaging with medical professionals and ensuring timely outcomes.

The Senior Identity Analyst leads the implementation of IAM capabilities, strengthens the IAM roadmap, delivers secure privileged access, integrates PAM services, and ensures compliance and reporting on access controls.

Manage end-to-end Group Multi life insurance claims (TPD/IP), interpret legacy policy terms, assess and finalise payments, engage medical and legal specialists, and deliver clear communication and support to customers and stakeholders.

Manage a portfolio of 35-45 complex, underwritten TPD and life insurance claims, applying technical knowledge of the Insurance Contracts Act. Collaborate with experts and stakeholders, engage empathetically with claimants and trustees, and embed best-practice processes within a specialist team to deliver high-quality outcomes.

Manage a portfolio of complex, high-value underwritten TPD and life insurance claims, applying Insurance Contracts Act knowledge. Collaborate with technical experts and stakeholders, engage claimants and legal parties empathetically, and act as a mentor and escalation point to uplift team capability and embed best practice.

Manage a portfolio of group life and income protection claims end-to-end, assess and finalise payments, engage medical/legal specialists, communicate with customers and partners, and contribute to team initiatives.

Manage end-to-end group life insurance claims (TPD and IP) for the REST fund, assess and finalise payments, engage medical, legal and rehabilitation specialists, communicate with customers and stakeholders, and participate in case conferences to deliver quality health and claims outcomes.