Operations Manager

takealot.com, a leading South African online retailer, is looking for a highly talented Operations Manager to join our team in Johannesburg DC. 

This role reports to the DC General Manager. 

We are a young, dynamic, hyper growth company looking for smart, creative, hard- working people with integrity to join us. We offer a market related, Total Remuneration Package which allows full flexibility according to your needs, a great work environment and a promise that you won’t be bored as long as you are prepared for a challenge and want to build something great.

Your responsibilities will include the following:

• Overall management and coordination of all DC activities in Johannesburg (Dispatch Department, Inbound and Outbound Department) so that orders are shipped on schedule and product is within quality standards and cost objectives
• Ensuring DC adheres to company policy and administer practices in a fair and equitable manner.
• Managing budget and controlling expenses
• Recommending policies and programs, which guide the organization in maintaining and improving its competitive position and the profitability of the operation
• Drives creation of staffing plans, schedules, quality initiatives and process change initiatives to enable the DC to meet and exceed business objectives
• Ensures standards for product quality, equipment, and operator performance are maintained and that cost-effective technology is used to maximize production
• Keep up to date on information and technology affecting distribution operations to increase innovation and ensure continual improvement throughout the DC
• Sets / clarifies requirements and expectations for DC Managers
• Measures performance, provides feedback, and hold DC Managers accountable for their performance and the performance of their departments
• Takes proactive steps to ensure that best practices are shared across all departments & shifts
• Works closely with supporting functions (HR, Finance, IT and Supply Chain) to build and secure support and resources for projects and initiative

Attributes required:

• People Management,
• Performance Management(HR/IR)
• Negotiations skills,
• Analytical Thorough knowledge of supply chain management required
• Demonstrated leadership ability required.
• Previous Warehouse Management System (WMS)
• PC knowledge and ability required.
• Strong oral and written communication, analytical, organizational and time management skills required.

Qualifications and Experience:

• Bachelor’s degree in Business, Engineering, Supply Chain or Logistics. MBA preferred.
• 5+ years Operations Management experience in logistics, manufacturing, or distribution environment
• Strong people management experience, excellent oral and written communication skills and experience working with customers internally and externally
• Strong business judgement combined with quick decision making
• Willing to spend time within the operations to introduce LEAN principles to improve the shop floor management.
• Be resourceful, able to manage ambiguity and prepared to get involved if needed
• Be competent in two or more production or supply chain areas, with an impressive track-record of achieving results in a similar fast-paced logistics, distribution, manufacturing or engineering environment
• Ability to manage change within a logistics operation
• Demonstrate a strong track record of problem solving and solid analytical skill to find the root cause and implement the necessary countermeasures.
• Extensive project management and change management experience
• Will commit and achieve targets and project timelines.
• Willing to work shifts, including weekends if necessary, in an operational 7/365 environment
• Self-starter with high energy levels a must
• Must be able to work as part of a multi-cultural team

We seek to employ Extraordinary Minds, people who are:

• Experts at DOING, they can not only design but also execute;
• Analytical, able to use data to make decisions.  Letting data decide but not consume;
• Technical knowledge;
• Competitive.  Although innovation is important, GREAT requires a lot of work.  This does not happen only in business hours…..
• Hands on and action orientated;
• Curious.  Always questioning the status quo;
• Not averse to risk;
• Business smart.  Able to think about problems from a business perspective using technical and product input;
• Self-directed, taking action based on own initiative;
• Collaborative;
• Creative;
• Thorough;
• User focused, always trying to understand a product from the users perspective;
• Able to communicate clearly and not afraid to voice an opinion, no matter how unpopular.

Are you an Extraordinary Mind? if so, come and join us!

The Environment

• Takealot.com employees are entrepreneurial and dynamic, smart, customer-centric, fun and have the shared ambition of Takealot.com being the leading e-commerce company in Africa
• We have fun, work hard, take ownership, work in teams to create solutions, and are always open to direct feedback/new ideas on where we can improve
• We love what we do and what we are creating