Jobs at Tait Communications

Conduct qualitative and quantitative customer and user research through interviews, workshops, surveys, field observations, and usability testing. Create personas, journeys, use cases, and research artifacts; synthesize feedback into actionable recommendations; support Voice of Customer and NPS programs; and advocate for customer needs across Product, Engineering, Sales, Support, and Services teams.

Manages customer and dealer orders from quotation through fulfillment, including ERP processing, pricing checks, inventory coordination, purchasing, shipping, invoicing, returns, repairs, and export documentation. Serves as the primary contact for order, delivery, product, pricing, and repair inquiries. Coordinates with sales, manufacturing, warehouses, vendors, freight companies, finance, and repair teams while maintaining accurate records, tracking reports, customer updates, and performance metrics.

Develops new business and strategic customer relationships across the DACH market. Responsibilities include identifying prospects, managing key accounts, building sales plans and pipelines, achieving sales targets, preparing commercial and technical documentation, coordinating internal delivery and support teams, advising customers, and supporting technical solution enhancements. The role requires strong sales, negotiation, presentation, relationship management, industry knowledge, and radio communications systems experience, with travel to customer locations.

Leads direct and channel sales across a multi-state South Central territory, driving revenue growth for critical communications solutions. Responsibilities include managing strategic accounts and partners, developing opportunities and RFP pursuits, conducting presentations and demonstrations, coordinating cross-functional resources, forecasting pipeline, meeting sales targets, and representing the company at industry events. Requires extensive technology sales experience, expertise in public safety, utilities, or transportation markets, and up to 70% travel.

Designs and demonstrates Tait LifeX voice dispatch console solutions for public safety and essential-industry customers. Provides technical sales guidance, solution design, documentation, troubleshooting, customer presentations, training, integrations, and pre-sales support. Collaborates with customers and partners to translate complex requirements into reliable communications systems. Requires telecommunications, networking, VoIP, LMR/RF, DevOps, and systems integration expertise, plus approximately 35%–45% travel.

Develop and maintain embedded firmware and platform software for mission-critical mobile and portable radio products. Responsibilities include system architecture, debugging complex software issues, integrating wireless, audio, and peripheral technologies, and collaborating across teams to deliver reliable product enhancements. The role emphasizes low-level firmware, hardware-near development, software quality, and continuous improvement.

Support the integration of business units into the Information Security Management System and ISO/IEC 27001 certification program. Coordinate security risk, compliance, assurance, audit, evidence collection, remediation tracking, governance documentation, reporting, and risk assessments. Partner with stakeholders, suppliers, and customers to embed security controls and meet compliance obligations. Serve as a regional information security liaison while promoting awareness and coordinating incident and compliance activities.

Coordinates logistics activities, shipment information, internal sales orders, licensing administration, product credits, and delivery documentation. Provides responsive support to internal customers and regional stakeholders, maintains accurate records, resolves enquiries, and identifies process improvements to improve operational efficiency and service delivery.

Develop and manage customer relationships across the UK, Ireland, and Nordic regions; grow existing accounts, generate new business, achieve sales targets, and maintain an accurate opportunity pipeline. The role works with channel partners, distributors, system integrators, and end users to develop business plans, sales strategies, forecasts, proposals, and long-term partnerships. It requires extensive territory travel, industry knowledge, negotiation expertise, and experience with radio communications systems.

Designs and supports critical communications systems throughout the customer solution lifecycle. Responsibilities include requirements analysis, radio and RF network architecture, IP and backhaul design, tender responses, proposals, system implementation, testing, documentation, supplier coordination, and customer consulting. The role supports regional sales teams across the TEMA region and requires frequent international travel, including driving overseas.

Leads month-end accounting, financial reporting, statutory compliance, forecasting, reconciliations, intercompany accounting, transfer pricing, audits, and business partnering for EMEA entities. Ensures IFRS and local GAAP compliance while providing financial analysis and supporting process improvements across international teams and outsourced providers.