Teams at systemsGo

Support and improve Salesforce configurations, workflows, automations, data quality, documentation, governance, and business processes. Analyze system performance and root causes, assist with testing and controlled deployments, prepare reports, and provide user support and knowledge transfer. Collaborate with global stakeholders and gradually contribute to ServiceNow and NetSuite improvement initiatives.

Provide day-to-day end-user IT support for desktops, laptops, applications, Microsoft 365, and workplace technologies. Troubleshoot, document, monitor, and escalate incidents while delivering customer service to multinational clients. Support infrastructure setup, hardware deployment, networking, office rollouts, asset lifecycle management, vendor coordination, and project tasks as needed.

The IT Support Engineer will deliver high-quality IT support services, troubleshoot PC and network issues, and ensure client satisfaction while working independently and within a team.