Teams at systemsGo

Provide day-to-day end-user IT support for desktops, laptops, applications, Microsoft 365, and workplace technologies. Troubleshoot, document, monitor, and escalate incidents while delivering customer service to multinational clients. Support infrastructure setup, hardware deployment, networking, office rollouts, asset lifecycle management, vendor coordination, and project tasks as needed.

The IT Support Engineer will deliver high-quality IT support services, troubleshoot PC and network issues, and ensure client satisfaction while working independently and within a team.

Deploys, integrates, operates, and supports large-scale AI infrastructure in customer environments across Japan. Responsibilities include managing Kubernetes and Helm platforms, troubleshooting distributed systems and networking issues, developing automation tools and workflows, supporting production environments, and advising customers throughout implementation. The role requires collaboration with customers and engineering teams, advanced Python skills, cloud-native expertise, and fluent Japanese and professional English communication.