Jobs at Syniverse

Design, develop, test, debug, and maintain enterprise software. Learn codebase, attend design meetings, write and fix code, perform analysis and testing, and mentor junior engineers.

Owns new-logo enterprise sales for Syniverse’s CPaaS portfolio, including messaging, authentication, identity, and fraud prevention solutions. Builds territory plans, prospects senior business and technical buyers, manages complex consultative sales cycles, and closes strategic accounts. Partners with Product, Solutions Engineering, Legal, and Operations on proposals, pricing, and onboarding. Maintains Salesforce pipeline and forecasts while pursuing quota attainment, competitive takeaways, and revenue growth.

A 12-month graduate apprenticeship involving rotations across functional areas, participation in daily business activities and projects, professional coaching, presentations, evaluations, training sessions, and feedback implementation. The role is designed to develop competencies and business skills while providing exposure to the technology and telecommunications industry.

Provides global pre-sales technical leadership for complex telecommunications solutions. Partners with Sales to develop proposals, present technical solutions, demonstrate products, support installations, close opportunities, and achieve revenue targets. Leads customer and trade-show presentations, analyzes competitors and markets, informs product roadmaps, and collaborates with Product Management, R&D, Development, Customer Support, and Operations to address customer needs and solution gaps. Travel may reach 50%, including international travel.

Performs 10DLC campaign vetting according to compliance guidelines and operator policies. Reviews campaigns using FIFO procedures, documents rejection reasons, meets accuracy and productivity targets, maintains knowledge of compliance requirements, and escalates ambiguous cases. The role includes structured training, compliance modules, and shadowing senior vetters.

Provides global pre-sales technical leadership for complex telecommunications solutions. Partners with sales teams to develop proposals, present demonstrations, lead technical sales closures, support installations, analyze markets and competitors, and influence product roadmaps. Serves as a subject-matter expert at customer meetings and industry events while collaborating with product, development, R&D, support, and operations teams. Requires international travel of up to 50%.

Leads strategic technology sales across key accounts, channel partners, and alliance relationships. Develops new business, grows and retains major accounts, recruits partners, negotiates complex deals, presents solutions, and drives revenue growth. Builds sales plans, forecasts revenue, manages pipelines and expenses, prepares reports, and coordinates cross-functional account teams. The role requires extensive technology and channel sales experience, executive relationship-building, negotiation skills, and travel of 25%–50%.

Provides global pre-sales technical leadership for complex telecommunications solutions. Partners with sales teams to identify opportunities, develop technical proposals, deliver demonstrations and presentations, support installations, and close technical sales. Represents the company at trade shows, analyzes competitors and markets, communicates customer needs to product and R&D teams, and influences product roadmaps. Requires strong technical expertise, communication, leadership, financial analysis, public speaking, and Mandarin, Cantonese, and English fluency.

Owns Windows and endpoint security architecture, hardening, risk remediation, DLP, DSPM, incident response, and Splunk detection engineering. The role develops automation, investigates security incidents, maintains Windows security baselines, supports threat modeling and risk acceptance, and partners with SOC and detection engineering teams. It also serves as a technical escalation point and mentors security engineers while communicating risks and remediation status to technical and business stakeholders.

Provides escalated technical support for complex application and infrastructure issues. Installs, monitors, maintains, and optimizes production servers, software, databases, and cloud services. Performs root cause analysis, log and metrics research, application health monitoring, incident prioritization, performance benchmarking, user acceptance testing, and issue resolution. Coordinates internal teams and third-party vendors while maintaining ownership of support cases and communicating with technical and non-technical customers.

Develop and troubleshoot software for new and existing products, coordinate releases and installations, resolve technical issues, support testing and quality controls, and monitor software security. The role also analyzes system requirements, performs post-release health checks, prepares project status reports, and collaborates with engineering teams and customers to address problems and improve performance.

Manage assigned customer accounts as the primary point of contact, build trusted client relationships, support onboarding and implementation, resolve escalations, monitor customer-success KPIs, and identify value and revenue-growth opportunities. The role includes customer meetings, business reviews, documentation in Salesforce, special-request management through billing, collections collaboration, and development of use cases and service-improvement recommendations.

Supports, monitors, maintains, and optimizes Java applications and production servers running on Linux. Provides escalated technical support, coordinates incident resolution, performs root cause analysis, investigates logs and database activity, monitors application and system health, supports performance benchmarking, executes production user acceptance testing, and drives continuous improvement.